Dynamic 911 Dispatcher: Calmly Direct Life-Saving Help

911 Emergency Communications; Gambell (AK); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications in Gambell, AK seeks a skilled emergency dispatcher to connect callers with responders, gather essential information, and coordinate police, fire, and medical resources according to agency procedures.

You will work with computer-aided dispatch systems, maintain calm under pressure, and document details while complying with agency procedures. This role may involve overnight shifts and holidays, with full training and certification provided.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing

Active listening

Clear speech

Computer proficiency

Info organization

Education

High school diploma or GED

Tools

Computer-aided dispatch systems

Radio communications equipment

Job description

911 Emergency Communications in Gambell, AK seeks a skilled emergency dispatcher to connect callers with responders, gather essential information, and coordinate police, fire, and medical resources according to agency procedures.

You will work with computer-aided dispatch systems, maintain calm under pressure, and document details while complying with agency procedures. This role may involve overnight shifts and holidays, with full training and certification provided.