DWFS - Choices/SNAP Career navigator

Dynamic Workforce Solutions; El Paso (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Dynamic Workforce Solutions in Texas is seeking a Career Navigator to deliver integrated workforce development, case management, and employment planning for participants in TANF and SNAP E&T programs. You will help clients identify barriers, set goals, and access resources to achieve sustainable employment.

The role requires strong interpersonal and communication skills, ability to collaborate with partners, and meticulous record-keeping to ensure program compliance and successful outcomes.

Qualifications

• Customer-focused with strong communication and teamwork.
• Basic computer literacy including MS Office.
• Strong oral and written communication skills.

Responsibilities

• Provide career coaching, planning, and case management for TANF/SNAP E&T participants.
• Assess participants and develop Individual Employment Plans.
• Assist with job search, resumes, interview prep, and career readiness.
• Address barriers to employment through referrals and services.
• Connect participants to training and work-based learning aligned with labor demand.
• Maintain accurate case files and program records.
• Monitor progress to ensure compliance and goal achievement.
• Collaborate with employers and partners to enhance outcomes.
• Conduct outreach, orientations, workshops, and hiring events.
• Support enrollment and retention targets while delivering excellent service.

Job description

We don't just run programs. We build them around people. Our human-centered approach combines real corporate support, long-term leadership, and cutting-edge technology including AI interview tools, virtual reality career exploration, and real-time predictive analytics. Every solution is flexible, integrated, and designed to get results. Our leaders have been with us since day one. Our processes are built to improve. And our commitment to customers never wavers.

Who We Are

A National Leader in Workforce Solutions

We are a nationally and internationally respected leader in workforce training, consulting, management, and administrative services. From supporting job seekers facing barriers to employment, to building employer talent pipelines and delivering statewide training, we bring quality, accountability, and expertise to every program we touch.

Job Description

The Career Navigator provides integrated workforce development, case management, career coaching, and employment planning services to participants enrolled in the Choices (Temporary Assistance for Needy Families - TANF) and Supplemental Nutrition Assistance Program Employment & Training (SNAP E&T) programs. The position is responsible for assisting participants in achieving self-sufficiency through employment, education, training, and supportive services.

The Career Navigator serves as the primary point of contact for participants, helping them identify employment barriers, develop individualized employment plans, access available resources, and successfully obtain and retain employment. The position requires a customer-focused approach, strong case management skills, and the ability to collaborate with internal and external partners to achieve program outcomes.

Responsibilities may include:

• Provide career coaching, workforce planning, and case management services to participants enrolled in the Choices (TANF) and SNAP E&T programs.
• Conduct assessments and develop Individual Employment Plans (IEPs) to support employment and self-sufficiency goals.
• Assist participants with job search activities, resume development, interview preparation, and career readiness.
• Identify and address barriers to employment through referrals and coordination of supportive services.
• Connect participants to training, education, work-based learning, and employment opportunities aligned with labor market demand.
• Maintain accurate case files, eligibility documentation, case notes, and program records.
• Monitor participant progress, participation, and outcomes to ensure program compliance and successful completion of goals.
• Collaborate with employers, community partners, and training providersto enhance participant success.
• Conduct outreach, recruitment, orientations, workshops, and hiring events as needed.
• Support performance goals by achieving enrollment, participation, employment, and retention outcomes while delivering extreme customer service.

Qualifications

Required Competencies: Customer/client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity

Skills/Abilities: Basic computer literacy including ability to use the Internet and Microsoft Office products

• Ability to work in a team environment
• Excellent interpersonal skills and customer-service orientation
• Strong oral and written communication skills

Additional Information

Dynamic Workforce Solutions is committed to providing an environment that is free from unlawful discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons.

Living Dynamic

We believe that every role matters and that every customer, both internal and external, should feel empowered to be the best that they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence.

Equal Opportunity Employer

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].