Duty Manager

TGI Fridays UK; Sheffield (TX); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Unlimited TRONC

28 days paid holiday (pro-rata)

Weekly pay every Friday

Pension scheme

50% off in all our restaurants for you

Job summary

TGI Fridays is seeking a motivated Duty Manager to oversee shift operations and support on-duty leadership. You will lead a team across restaurant and bar areas, ensuring guest satisfaction and smooth service throughout your shift.

We value proactive problem-solving, strong communication, and a passion for hospitality. This role offers a competitive salary, career growth, and comprehensive team benefits within Fridays.

Qualifications

• Exposure to hospitality environment and team leadership.
• Experience in a similar role preferred.
• Strong problem-solving and quick-thinking abilities.
• Excellent communication to lead and motivate staff.

Responsibilities

• Directs and leads team members, supporting managers with shift operations.
• Assist the on-duty manager to lead and inspire team performance across restaurant, kitchen or bar, covering People, Guest, Sales, Profit, Operations, Health & Safety and Property.
• Maintain TGI Friday’s standards and ensure departments deliver targets through People First, Guest Obsessed, Operational Excellence.

Skills

People management

Leadership

Problem-solving

Communication

Job description

Job Title: Duty Manager

Competitive Salary & unlimited TRONC

We are SO back!

At TGI Fridays we are the home of the feel-good American grill, and we are famous for bringing our guests back to a freedom they never knew they missed.

Behind every great unique Fridays experience, are our great Managers and Team! They are the heart and soul of everything we do, which is why we’re looking for a brilliant and passionate Duty Manager to join our team here at Fridays.

Key Responsibilities

• Directs and leads team members. Supporting our Managers with the smooth running of the shift.
• To support the manager on duty to lead and inspire the performance of their team. Responsibility for supporting many aspects of the Restaurant, Kitchen or Bar's operation and performance. This includes People, Guest, Sales, Profit, Operations, Health & Safety and Property.
• To ensure that TGI Friday’s standards are maintained, and the departments performance delivers its targets through a People First, Guest Obsessed, Operational Excellence Strategy.

About You

The successful applicant should be able to demonstrate the following:

Experience in a similar role, with a proven track record of leading a team is preferential.

Restaurant / hospitality experience would be desirable.

Good problem-solving skills and the ability to think fast.

Great communication skills so you can lead and inspire a team and delight our guests.

Being a Duty Manager is perfectly suited to anybody with passion, pride and personality that wants to make a difference! We are committed to helping you achieve your goals and develop your skills by providing a full programme of training, support in obtaining nationally recognised qualifications and exciting workshops with our talented team. You can grow within the business and get not only a job, but a career!

Anything is possible at Fridays and there is genuinely no better time to join our family. Start your journey with Fridays today!

Benefits

• Unlimited TRONC
• We also pay time and a half when you work more than 48 hours in a week.
• Flexible working patterns to support your work life balance.
• Skill development programmes that support a fast-track career progression.
• 28 days paid holiday (pro-rata)
• Weekly pay every Friday
• Pension scheme
• 50% off in all our restaurants for you and up to 5 friends
• Refer a friend scheme with great bonuses for each successful referral.
• Reward programmes, long service awards and staff recognition and incentives.
• Participation in local incentives that offer exciting and unique travel experiences globally.
• Family Friendly policies
• Wellbeing and support services designed for everyday life and/or significant moments.
• Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists.
• Discounted gym membership and online fitness classes.
• The opportunity to make new friends along the way.

About Us

At TGI Fridays we celebrate individuality and authenticity. We celebrate diversity through our “Pridays” forum and inclusivity programmes. We support LGBTQ+ rights, gender equity and accessibility by encouraging our team to bring their true self to every shift. We all belong in the Fridays Family.