Duty Engineer - The Charleston Place

Beemok Hospitality Holdings LLC; Charleston (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

Beemok Hospitality Holdings LLC is seeking a dedicated maintenance technician in Charleston, SC. Responsibilities include general maintenance, adherence to safety protocols, and effective communication with guests and staff. The ideal candidate will have at least 2 years of experience in maintenance and the ability to operate various tools and systems.

Additional focus on customer service is essential, as you'll be responding to guest issues directly. Competitive pay and opportunities for growth within the company are offered.

Qualifications

• Minimum 2 years of maintenance experience required.
• Ability to lift 75 pounds and perform physically demanding tasks.
• Must have a strong mechanical skill set for equipment repair.

Responsibilities

• Perform general maintenance and emergency repairs.
• Adhere to safety and security procedures.
• Resolve guest issues with a focus on customer service.

Skills

Operating hand and power tools

Reading blueprints and manufacturer instructions

Problem-solving under pressure

Effective communication with departments

Flexibility in scheduling

Education

High school diploma or equivalent

Tools

HVAC software

Work order program

Job description

Duties/Responsibilities

• Maintain accurate records on scheduled and unscheduled repairs.
• Perform general maintenance, preventative maintenance, inspections, and emergency repairs as assigned.
• Adhere to safety, security, and emergency procedures; react appropriately during emergency situations and act promptly to correct hazards.
• Adhere to security procedures concerning the handling of guest room and master keys, security of boiler and electrical rooms and other engineering areas, proper storage of all chemicals, etc.
• Listen to and promptly act to resolve guest problems and complaints with a strong emphasis on customer service.
• Have intermediate experience troubleshooting and repairing electrical systems and plumbing systems, including drain line clearing.
• Have basic carpentry skills.
• Have strong mechanical skills for operation and repair of hotel equipment, and possess the knowledge and ability to perform a variety of general maintenance repairs.
• Possess a strong drive to overcome roadblocks and complete all assigned and necessary tasks.
• Clean and organize engineering shop and spaces.
• Keep Chief Engineer or Assistant Director of Engineering promptly and fully informed of all problems or unusual matters of significance so that prompt corrective action can be taken.

Required Skills/Abilities

• Know how to operate hand and power tools (drills, saws, drain cleaners, pressure washing equipment and a wide variety of meters and testers).
• Read manufacturer instructions, blueprints, diagnostic trees and discern various colors of electrical wiring.
• Make effective judgments on the various aspects of general repairs and maintenance and effectively solve guest and operational problems.
• Operate work order program to include detailed notes and status of tickets.
• Operate software programs that control HVAC and monitor central plant.
• Communicate effectively with other departments such as housekeeping and stewarding to work towards a common goal.
• Be flexible in scheduling.
• Be teachable, have drive to better oneself.

Education and Experience

High school diploma or equivalent. Minimum 2 years maintenance experience.

Physical Requirements

• Must be able to lift equipment, supplies, etc. of at least 75 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• May require extended periods of time on your feet, especially during peak hotel hours or events.
• Clear vision is important for reading labels, instructions, blueprints, reports, analyzing data, and guest interactions.
• Good hearing is necessary for effective communication with team via radios, with colleagues, guests, and stakeholders.
• Frequently required to sit, climb or balance; stoop, kneel, crouch, and crawl.
• Regularly required to climb ladders, stand, walk, talk and hear; frequently required to use hands to finger, handle, feel and reach with hands and arms.
• Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Equal Employment Opportunity

BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.