Dutch Speaking Search Engine Customer Expert - Work In Athens, Greece

Employers from Greece; United States; Remote; USD 39,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Training provided

Health insurance

Relocation package

Performance bonus

13th & 14th salaries

Job summary

Mercier Consultancy Group in Greece is seeking a Dutch-speaking Search Engine Customer Expert to join our client's team in Athens. You will provide high-level technical support for a leading search engine platform, handling inquiries in Dutch and ensuring quick resolutions.

You'll collaborate with cross-functional teams, document interactions in the CRM, and strive to meet KPIs for customer satisfaction and resolution time.

Qualifications

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication and problem-solving skills.
• Willingness to work on-site in a fast-paced international setting.

Responsibilities

• Provide high-quality technical assistance to Dutch-speaking users.
• Troubleshoot and resolve complex inquiries related to search functionality.
• Maintain understanding of IT platforms and search algorithms for accurate guidance.
• Collaborate with cross-functional teams to escalate and resolve issues.
• Document interactions and findings in the CRM to improve service delivery.
• Participate in ongoing training to stay at the forefront of IT support.
• Meet KPIs related to customer satisfaction and resolution time.

Skills

Dutch language

IT support

Communication

Analytical thinking

On-site work

Job description

at Mercier Consultancy Group

Dutch Speaking Search Engine Customer Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating life-changing career transitions within the Information Technology sector, ensuring both our clients and candidates achieve unparalleled success.

Job Overview

We are seeking a highly motivated professional to join our client’s team as a Dutch Speaking Search Engine Customer Expert in Athens. This Dutch Speaking Search Engine Customer Expert position in Greece offers a unique opportunity to provide high-level technical support for one of the world's leading search engine platforms within the dynamic Information Technology industry.

Key Responsibilities

• Provide high-quality technical assistance to users of search engine services in the Dutch language.
• Troubleshoot and resolve complex technical inquiries related to search functionality and digital advertising tools.
• Maintain a deep understanding of evolving IT platforms and search algorithms to ensure accurate user guidance.
• Collaborate with cross-functional teams to **escalate** and resolve technical system issues effectively.
• Document all interactions and technical findings within the CRM system to improve future service delivery.
• Participate in ongoing training to stay at the forefront of Information Technology service excellence.
• Consistently meet performance KPIs related to customer satisfaction and technical resolution time.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Passion for the Information Technology sector and digital search trends.
• Exceptional communication and analytical problem-solving skills.
• Ability to thrive in an on-site, fast-paced international corporate environment.
• Commitment to professional development in the IT support field.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing a lifestyle where ancient history meets a modern, vibrant social culture. Greece offers an incredible Mediterranean climate, allowing you to enjoy beautiful sunshine and coastal views throughout the year. When you secure a position in Greece, you are not just taking a job; you are starting an exciting life journey in one of Europe’s most beautiful destinations.

Our full relocation support ensures your move to Greece is seamless, allowing you to focus on your career growth. From tasting world-class Mediterranean cuisine to experiencing the warm, welcoming Greek hospitality, there is no better time to explore new career horizons in Greece. Join the many professionals who have chosen to elevate their lives and careers through Dutch-speaking jobs in this stunning nation.