Dutch Speaking - Customer Service in Bulgaria - Fully Paid Relocation

Next Job Abroad; Netherlands (MO); On-site; USD 21,370 - 25,597; Full time

Benefits offered by this job

Career growth opportunities

Health care benefits

Competitive performance bonuses

Fully paid training

Relocation package

Job summary

A leading recruitment agency is excited to offer a position for a Dutch Speaking Customer Service Representative to relocate to Bulgaria, Sofia. The role involves providing exceptional service to Dutch-speaking clients through various communication channels. Candidates must have strong problem-solving skills and customer service experience, preferably in iGaming. The position includes a competitive monthly salary of €1800 and relocation benefits such as flight tickets and accommodation support, ensuring a smooth transition into a vibrant cultural experience.

Qualifications

• Fluency in Dutch and proficient in English; other languages are a plus.
• Experience in customer service, ideally in the iGaming sector.
• Strong problem-solving skills and a customer-oriented mindset.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients.
• Address inquiries related to gaming accounts Promptly.
• Troubleshoot customer challenges while ensuring satisfaction.

Skills

Fluency in Dutch

Proficient in English

Excellent verbal and written communication skills

Problem-solving skills

Experience in customer service

Job description

Next Job Abroad is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative to join our team in beautiful Bulgaria, Sofia. This role is designed for individuals who are passionate about delivering top-notch customer support while experiencing the rich culture and scenic landscapes of Bulgaria. As a key member of our support team, you will assist Dutch-speaking customers with their inquiries, providing them with an enjoyable and seamless experience.

With fully paid relocation support included, this is your chance to embark on a new adventure in a dynamic environment while furthering your career in customer service.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients through live chat, email, and phone communication
• Address inquiries related to gaming accounts, promotions, and technical issues promptly and effectively
• Troubleshoot customer challenges while ensuring a high level of satisfaction
• Maintain accurate records of customer interactions and feedback
• Collaborate with team members to continuously improve the customer experience
• Stay informed about company products and industry developments to assist customers effectively

Requirements

• Fluency in Dutch and proficient in English; other languages are a plus
• Experience in customer service, ideally in the iGaming or online gaming sector
• Excellent verbal and written communication skills
• Ability to multitask and perform well in a fast-paced environment
• Strong problem-solving skills and a customer-oriented mindset
• Familiarity with customer service tools and CRM systems is advantageous
• Willingness to relocate to Bulgaria and embrace a new cultural experience
• Willingness to work from the office in Sofia

Benefits

• Career growth opportunities in a renowned company
• International & diverse work environment
• Competitive performance bonuses
• Enjoy a lower cost of living in Bulgaria, a beautiful location known for its rich history, vibrant culture, and stunning landscapes
• Relocation package: Fully covered flights and all-inclusive hotel stay for the first few weeks, plus assistance in securing long-term housing
• Monthly salary of €1800 excluding bonuses.
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises, providing a great working environment with relaxing break areas
• Special events as well as community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!