Durable Medical Equipment (DME) Technician

St. Charles Health System; Bend (OR); On-site; USD 38,000 - 46,000; Full time

Job summary

St. Charles Health System in Bend, Oregon is seeking an entry-level DME Technician to accurately fit and remove splints and other orthopedic devices. The role involves educating patients on DME use and outcomes, providing safe, confidential care, and supporting our care team.

You will handle basic documentation for payer requirements, assist with home rehabilitation guidance, and contribute to a culture of continuous improvement while upholding organizational values and patient service standards.

Qualifications

• High school diploma or equivalent is required.
• Current AHA Basic Life Support for Healthcare Provider certification is required.
• One year or more of patient contact experience is preferred.

Responsibilities

• Fit and remove splints and other orthopedic devices.
• Provide education to patients on DME use and outcomes.
• Ensure documentation meets payer requirements.
• Deliver DME to procedure room as needed.
• Direct patients in home rehabilitation exercise programs.
• Maintain safety and confidentiality per laws and policies.
• Support Lean continuous improvement and organizational values.

Skills

Patient care

Education to patients

Documentation

Safe environment

Professionalism

Customer service

Education

High school diploma or equivalent

Nursing assistant training (preferred)

Job description

The DME Technician is an entry-level position responsible for correctly fitting and removing splints and other orthopedic devices for patient care. This position does not directly manage any other caregivers.

Essential Functions And Duties

• Applies and fits Durable Medical Equipment (DME) such as splints and orthopedic devices.
• Removes external orthopedic hardware.
• Provides education to patients on the application, use, care and expected outcome for DME products as indicated by the provider.
• Ensures all necessary documentation is obtained as it relates to payer requirements.
• Delivers DME to procedure room as needed.
• Directs patients in home rehabilitation exercise programs.
• Performs minor wound care and suture/staple removal.
• Supports the vision, mission and values of the organization in all respects.
• Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.

Education

Required: High school diploma or equivalent.

Preferred: Training as nursing assistant, lab assistant, or similar field.

Licensure/Certification/Registration

Required: Current AHA Basic Life Support for Healthcare Provider certification.

Preferred: N/A

Experience

Required: N/A

Preferred: One (1) or more years in a position involving patient contact. One (1) or more years of related work experience.