Durable Medical Equipment (DME) Service Technician

Cook Medical Supply; Morton (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Life insurance

Paid Time Off

Paid Holidays

Job summary

Cook Medical Supply in Morton, IL is seeking a DME Technician to deliver, set up, and maintain medical equipment for patients in-home or healthcare facilities. You will manage daily routes, load inventory, and ensure devices are safe and ready for use.

This full-time role requires a strong driving record, the ability to lift 50-75 lbs, and good communication with patients and caregivers. Proficiency with Apple iPad and Outlook is expected to document deliveries and service notes.

Qualifications

• Ability to work independently and as part of a team.
• Excellent driving record and safe driving habits.
• Strong verbal and written communication skills.
• Able to lift 50–75 lbs and handle physical aspects of delivery.
• Proficient with Apple iPad and Outlook for documenting deliveries.

Responsibilities

• Receives a daily route and required supply list and prepares the vehicle for delivery by pulling stock and loading equipment in the van.
• Instructs and demonstrates patient/caregiver/nursing staff on proper and safe use of equipment
• Works/drives safely in all aspects of job, while obeying all traffic laws and company procedures. Safety is our #1 goal
• Cleans, disinfects, repairs, and quality checks all products as required in accordance with set up procedures
• Completes and maintains vehicle inspection reports
• Completes required paperwork for all delivery, pick up, or service of equipment and adheres to HIPAA privacy and confidentiality regulations and guidelines
• Completes all required training, including continued educational training.
• Loads and unloads equipment in an orderly and safe manner in accordance with set policies and procedures
• Other duties and tasks as assigned

Skills

Driving

Customer service

Communication skills

Teamwork

Physical stamina

Tech literacy

Tools

Apple iPad

Outlook

Job description

Description

The DME (Durable Medical Equipment) Technician is responsible for delivering, setting up, and maintaining medical equipment, such as rollators, walkers, hospital beds, patient lifts, and manual and electric wheelchairs, for patients in-home or healthcare facilities.

Responsibilities

• Receives a daily route and required supply list and prepares the vehicle for delivery by pulling stock (e.g., wheelchairs, hospital beds, bathroom aids, medical supplies, etc.) and loading equipment in the van.
• Instructs and demonstrates patient/caregiver/nursing staff on proper and safe use of equipment
• Works/drives safely in all aspects of job, while obeying all traffic laws and company procedures. Safety is our #1 goal
• Cleans, disinfects, repairs, and quality checks all products as required in accordance with set up procedures (comprehensive in-house training provided)
• Completes and maintains vehicle inspection reports
• Completes required paperwork for all delivery, pick up, or service of equipment and adheres to HIPAA privacy and confidentiality regulations and guidelines
• Completes all required training, including continued educational training.
• Loads and unloads equipment in an orderly and safe manner in accordance with set policies and procedures
• Other duties and tasks as assigned

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid Time Off
• Paid Holidays

Requirements

• Ability to work successfully individually and as part of a team
• Ability to prioritize and multitask in a fast-paced environment
• Excellent Driving Record
• Professional appearance
• Excellent verbal and written communication skills
• Basic experience with Apple iPad and Outlook
• Must be able to lift 50-75 lbs.