Dunkin' Shift Manager

Dufry Careers; Charleston (SC); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Paid time off

401(k) retirement plan

Company paid life insurance

Tuition reimbursement

Employee discounts across brands

Employee assistance program

Training and career growth

Job summary

Hudson at Charleston International Airport is seeking a supervisor to lead daily Dunkin operations, manage opening/closing, and deliver fast, friendly service in a high-volume setting.

You’ll train new team members, supervise food and beverage preparation, handle cash tasks, and ensure guests have a positive experience while upholding company standards and policies.

Qualifications

• At least one year of experience as a F&B or Quick Service Supervisor.
• Ability to manage daily activities with leadership.
• Flexible to work openings, peak hours, and closings.
• Approachable leadership and strong multitasking ability.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Whipping up delicious food and beverages to meet Dunkin standards and delivering exceptional service.
• Support management with all Dunkin operations; One Full Service and one Kiosk.
• Oversee store opening, closing, and shift transitions.
• Food handling and preparing beverages in a high-volume environment.
• Manage cash handling tasks, including register checks, end-of-shift reconciliations, deposits.
• Ensure staff arrive on time, in proper uniform and report tardiness or absences.
• Ensure customers are greeted promptly and served by well-trained team members.
• Efficiently manage customer lines and maintain a positive in-store experience.
• Assist customers with menu inquiries and provide store navigation support.
• Train new employees and provide ongoing coaching and development to the team.
• Assign daily tasks to crew members and communicate sales goals.
• Maintain strong product knowledge and stock replenishment.
• Uphold housekeeping standards and prevent theft.

Skills

F&B supervision

Leadership

Time management

Customer service

Cash handling

Shift flexibility

Job description

GrowWithUs at Charleston International Airport

Hudson is North America's leading travel retailer. For over 30 years, we’ve been meeting the needs and desires of travelers in more than 1,000 duty‑free, duty‑paid, and food & beverage stores.

• Hourly Pay Rate: $20.26 + Quarterly Bonus!
• Whipping up delicious food and beverages to meet Dunkin’ standards and delivering exceptional service to our guests.
• Support management with all Dunkin’ operations; One Full Service and one Kiosk.
• Oversee store opening, closing, and shift transitions.
• Food handling and preparing beverages in a high‑volume environment.
• Manage cash handling tasks, including register checks, end‑of‑shift reconciliations, voids, and deposits.
• Ensure staff arrive on time, in proper uniform and report any tardiness or absences to management.
• Ensure customers are greeted promptly and served by well‑trained team members.
• Efficiently manage customer lines and maintain a positive in‑store experience.
• Assist customers with menu inquiries and provide store navigation support.
• Train new employees and provide ongoing coaching and development to the team.
• Assign daily tasks to crew members and communicate sales goals.
• Maintain strong product knowledge and stock replenishment.
• Uphold housekeeping standards, including dusting, sweeping, mopping, etc.
• Stay vigilant to prevent theft and enforce policies to minimize internal shrinkage.

Qualifications

• Ability to manage and help plan daily activities with Leadership
• At least one year of experience as a F&B or Quick Service Supervisor.
• Must be flexible to work a variety of shifts, including openings, peak hours, and closings.
• Approachable and interactive leadership qualities
• Ability to work in a fast‑paced environment
• Strong time‑management and multitasking skills

Benefits

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• 401(k) retirement plan
• Company paid life insurance
• Tuition reimbursement
• Employee discounts across all company brands
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

Benefits may vary by position so ask your recruiter for details.

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti‑discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Nearest Major Market: Charleston South Carolina

Nearest Secondary Market: South Carolina