DUNKIN - Shift Leader

Pleasant Street Donuts LLC; Williamsburg (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Pleasant Street Donuts LLC in Williamsburg, MA is seeking a Shift Leader for a Dunkin' franchise. You will coach Crew Members, assign duties, and drive adherence to brand standards while ensuring a welcoming guest experience.

Ideal candidates bring supervisory experience, strong communication, and a passion for teamwork. This role offers a collaborative, growth-oriented environment with opportunities to advance within the company.

Qualifications

• Supervisory or leadership experience preferred.
• Strong communication and coaching abilities.
• Customer-focused with ability to motivate a team.

Responsibilities

• Coach Crew Members to meet Brand standards during shifts.
• Assign tasks, set goals, and provide timely feedback.
• Foster a friendly guest experience and support team development.

Skills

Leadership

Coaching

Guest service

Team motivation

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard