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Northampton Donuts Inc., a Dunkin' franchisee in Northampton, MA, is seeking a Shift Leader. You will coach Crew Members during shifts to uphold Brand standards and deliver a great guest experience. You will set goals, assign tasks, and motivate the team while recognizing successes and giving timely feedback.
The role emphasizes team-oriented culture and opportunities for growth within the company for those who work hard.
As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Benefits of working for a Dunkin' franchisee: