DUNKIN' RESTAURANT GENERAL MANAGER (Sweden, NY)

Indus Hospitality Group; Town of Sweden (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality group seeks a Restaurant Manager to lead operations and ensure excellent guest experiences. The role involves training staff, managing budgets, and maintaining compliance with brand standards. Ideal candidates are self-motivated and passionate about hospitality.

Qualifications

• 2-3 years of experience in the Quick Service Restaurant industry.

Responsibilities

• Oversee overall restaurant operations and compliance.
• Train and develop restaurant team members.
• Manage restaurant budget and profitability.

Skills

Leadership

Guest Service

Team Management

Cost Control

Education

High School Diploma or GED

Job description

Description

Summary

A Restaurant Manager is responsible for providing strong, positive leadership to their team to deliver excellent guest experiences, operational excellence, and to help build profitable topline sales for a single restaurant. They oversee the overall operation of the restaurant, ensuring compliance with brand standards, Indus policies and procedures, and all applicable laws.

Essential Duties and Responsibilities

• Perform all responsibilities of restaurant team members
• Lead team meetings
• Train restaurant team members
• Ensure execution of brand standards, recipes, and systems
• Create and maintain a guest-focused culture
• Review guest feedback and implement improvement plans
• Communicate restaurant priorities, goals, and results to the team
• Manage new product rollouts, including training, marketing, and sampling
• Maintain a safe, secure, and healthy environment by following safety, food safety, and sanitation standards and complying with laws
• Control costs to maximize profitability
• Complete inventory periodically as per Indus policy
• Prepare weekly labor schedules to meet guest demand and service standards
• Order supplies and manage vendor relationships
• Conduct self-assessments and develop action plans
• Maintain confidentiality of sensitive information and ensure compliance with privacy policies
• Manage restaurant budget in collaboration with above-unit leadership
• Oversee cash management, including deposits and cash over/short
• Engage with Brands Field Operations team as needed
• Recruit, hire, onboard, and develop team members
• Monitor and review employee performance
• Coach team members to improve sales, profitability, and guest satisfaction

Requirements

Qualifications

• High School Diploma or GED minimum
• Flexible schedule including days, evenings, weekends, and holidays
• 2-3 years of experience in the Quick Service Restaurant industry

Why Join Indus Hospitality Group?

At Indus Hospitality Group, we foster a dynamic environment that encourages growth, innovation, and collaboration. Our team is dedicated to providing exceptional service and memorable experiences. Joining us means being part of an inclusive culture that values your contributions and supports your career development.

We offer opportunities for personal and professional growth, providing the tools and resources needed to succeed. If you are self-motivated, detail-oriented, and passionate about the hospitality industry, we invite you to apply and make a meaningful impact on our team.

Come grow with us at Indus Hospitality Group!