Dunkin District Manager

Dunkin; Town of Texas (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay + bonus opportunities

Career growth with a supportive franch

Health benefits, PTO, and more

Job summary

Dunkin in Houston is seeking a District Manager to oversee 4–7 Dunkin’ locations, driving performance and guest experience across the district. You will lead store teams, monitor operations, and implement promotions while maintaining brand standards.

This hands-on leadership role requires travel across the district and a focus on coaching, mentoring, and cost control to maximize profitability and guest satisfaction.

Qualifications

• 4+ years of multi-unit management experience (QSR or retail preferred).
• Strong leadership, communication, and organizational skills.
• A hands-on leader who leads by example.
• Passion for great coffee, great people, and great service.
• Willingness to travel throughout your assigned district.

Responsibilities

• Oversee daily operations for 4–7 Dunkin’ locations.
• Conduct regular store visits to monitor performance, cleanliness, food safety, and team morale.
• Ensure stores meet all brand, safety, and quality standards.
• Lead and execute new product rollouts, marketing promotions, and seasonal updates.
• Recruit, hire, and retain store-level leadership (GMs, Assistant Managers).
• Provide ongoing coaching, mentoring, and performance evaluations.
• Foster a positive culture of teamwork, accountability, and high energy.
• Monitor and manage P&L performance for each store.
• Analyze sales, labor, and cost data to identify opportunities and challenges.
• Implement action plans to improve profitability, sales growth, and cost control.
• Ensure stores meet or exceed weekly, monthly, and quarterly goals.
• Handle guest concerns and complaints in partnership with store managers.
• Represent the brand in the local community and encourage local store marketing efforts.

Skills

Multi-unit management

Leadership

Communication

Organizational skills

Hands-on leadership

Travel willingness

Job description

We’re looking for a passionate, results-driven District Manager to oversee multiple Dunkin’ locations across Houston

In this key leadership role, you’ll be responsible for empowering teams, growing the business, and ensuring that every guest experience reflects the high standards Dunkin’ is known for.

If you’re a hands-on leader who thrives in a fast-paced environment and has a strong background in multi-unit operations, we’d love to hear from you.

What We’re Looking For:

• 4+ years of multi-unit management experience (QSR or retail preferred)
• Strong leadership, communication, and organizational skills
• A hands-on leader who leads by example
• Passion for great coffee, great people, and great service
• Willingness to travel throughout your assigned district

Why Join Us:

• Competitive pay + bonus opportunities
• Career growth with a supportive franchise group
• Work with a brand you (and everyone else) already loves
• Health benefits, PTO, and more!

What You'll Be Doing:

• Oversee daily operations for 4–7 Dunkin’ locations
• Conduct regular store visits to monitor performance, cleanliness, food safety, and team morale
• Ensure stores meet all brand, safety, and quality standards
• Lead and execute new product rollouts, marketing promotions, and seasonal updates
• Recruit, hire, and retain store-level leadership (GMs, Assistant Managers)
• Provide ongoing coaching, mentoring, and performance evaluations
• Foster a positive culture of teamwork, accountability, and high energy
• Monitor and manage P&L performance for each store
• Analyze sales, labor, and cost data to identify opportunities and challenges
• Implement action plans to improve profitability, sales growth, and cost control
• Ensure stores meet or exceed weekly, monthly, and quarterly goals
• Handle guest concerns and complaints in partnership with store managers
• Represent the brand in the local community and encourage local store marketing efforts

This position operates in a restaurant environment. Dunkin staff are frequently exposed to hot equipment, cleaning chemicals, and moderate noise levels. The role requires regular standing, bending, lifting, and reaching.

The Company may require a background check as part of the hiring process, and continued employment is contingent upon satisfactory results in accordance with applicable laws and regulations.

We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. HZ T Treats also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.

HZ CoffeeGroup is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, lactation, or related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital or domestic partner status, veteran or military status, or any other status protected by applicable law. We provide reasonable accommodations for applicants and employees with disabilities and for sincerely held religious beliefs. To request an accommodation, contact [e-mail].