Dunkin***Dansville,NY*** Crew Member All Shifts

Indus Hospitality Group; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Restaurant Team Member to join their dynamic team. This role is pivotal in delivering exceptional service and maintaining high standards of food preparation. You'll thrive in a fast-paced environment, where teamwork and a guest-focused approach are paramount. As part of a company that values growth and innovation, you'll have the opportunity to contribute to a culture that celebrates diversity and recognizes hard work. If you're eager to learn and passionate about providing excellent service, this position is perfect for you!

Qualifications

• No formal education required, but a positive attitude and willingness to learn are essential.
• Ability to work in a fast-paced environment and adapt to changes.

Responsibilities

• Prepare food and beverages according to operational standards.
• Maintain a clean and organized workstation while serving guests.
• Communicate effectively with team members and managers.

Skills

Teamwork

Customer Service

Adaptability

Food Safety Standards

Education

High School Diploma or equivalent

Job description

Description

Reports To: Restaurant Manager

Indus Hospitality Group’s mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.

Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin’ Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.

Overview

A Restaurant Team Member is generally responsible for preparing food and beverages according to Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders and serve to guests
• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment and guest areas
• Stocking items such as cups, lids, etc at workstation
• Take orders at the Drive Thru or Front Counter POS and handle payments (when applicable)
• Follow and achieve speed of service standards
• Serve and communicate with guests
• Maintain a guest focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Requirements

Education/Experience:

• None

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion including bending, stooping, and reaching
• Lifting objects including boxes, ice, and product up to 20lbs (if applicable)