Dunkin' Assistant Manager

Catalano Companies; Tewksbury, Northern (MA, KY); Hybrid; USD 18,000 - 30,000; Full time

Benefits offered by this job

Free Coffee

Donuts

Paid Sick Time

PTO

Employee Discount

Employee Referral Bonus

Health Benefits

Dental Benefits

Vision Benefits

Supplemental Benefits

401K Matching

SNHU Tuition Discount

Career Growth

Job summary

Catalano Management Company, LLC - Dunkin' is hiring Assistant Store Managers to support the Store Manager in daily Dunkin' restaurant operations. You will engage with guests and crew, help drive guest satisfaction, and ensure brand standards and procedures are followed.

Responsibilities include supervising shifts, coaching staff, and stepping in for the Store Manager when needed, while maintaining food safety, cleanliness, and accurate cash handling in a fast-paced environment.

Qualifications

• Must have strong customer service orientation and guest focus.
• Proven leadership and ability to train and coach a team.
• Excellent communication and organizational skills.
• Ability to multi-task in a fast paced environment.

Responsibilities

• Support the Store Manager in daily restaurant operations.
• Aim for 100% guest satisfaction and guest-first service.
• Ensure compliance with policies, food safety and cash handling.
• Coach and train team members and delegate tasks.
• Perform as a team member in food prep, service and cleanliness.
• Step in to assume management duties when Store Manager is absent.

Skills

Customer service

Leadership

Communication

Organizational skills

Multi-tasking

Education

High School Diploma or GED

Tools

POS system

Job description

Description

Catalano Management Company, LLC - Dunkin'

Compensation and Benefits:

• NOW EARNING UP TO 22.00 per hour!
• Free Coffee & Donuts while you work
• Paid Sick Time
• PTO
• Employee Discount
• Employee Referral Bonus
• Health, Dental, Vision Benefits
• Supplemental Benefits
• 401K / Matching
• SNHU Discounted Tuition Program
• Opportunities for personal career growth within our team

Job Type: Hourly /Full Time

Job Summary

We are seeking positive, experienced individuals to join our team. Assistant Store Managers are responsible for supporting the Store Manager in performing the daily operations of the restaurant in accordance with brand and franchise standards, engaging with guests and employees and assuming responsibility for the restaurant in the Store Manager's absence.

Primary Duties and Responsibilities:

• Support the manager in daily operations
• Focus on 100% Guest Satisfaction
• Ensure all policies and procedures are adhered to according to franchise and brand standards, including but not limited to food safety and cleanliness, product promotions, and cash handling
• Coach and train a dedicated team as directed by management; provide feedback to management and crew
• Deploy team members appropriately throughout the shift, communicate crew responsibilities
• Perform as a member of the crew in food production, guest service, store cleanliness and organization
• Assume management duties of the restaurant in the Store Manager's absence

Requirements

• Must be 19 years of age or older
• Must have a valid drivers license
• High School Diploma or GED
• Must complete a satisfactory background check1-3 years Fast-Casual, Restaurant Management experience or equivalent; Dunkin' Experience (preferred)
• Desire to be a team member within a growing organization
• A positive attitude; elevated level of integrity; strong work ethic; ability to multi-task
• Excellent interpersonal skills to provide the highest level of customer service
• Strong leadership, communication, and organizational skills
• Must be able to lift up to 50 lbs; Work in repetitive motions
• Must be able to stand for extended periods of time

Company Information

Why DUNKIN'?

Sure, it's the coffee and the tasty baked goods. But more than that, it's the people behind the counter, who make Dunkin' Donuts what it really is, creating a culture and place that isn't the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin' Donuts.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

**You are applying for work with a franchisee of Dunkin' Donuts not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.