Ductless Regional Account Manager

Johnson Controls; Tucson (AZ); Remote; USD 80,000 - 110,000; Full time

Job summary

Join a leading company as a Regional Account Manager in Tucson, AZ, specializing in Hitachi ductless HVAC products. This role involves sales management, technical support, and account management, making you the primary contact within the territory. Ideal candidates will have a Bachelor's degree and at least 3 years of HVAC experience, along with strong communication and problem-solving skills. A competitive salary and benefits are offered from day one.

Benefits

Competitive salary

Company vehicle

Paid vacation / holidays / sick time

Comprehensive benefits package including 401K, medical, dental, and vision care

Extensive product and on-the-job training opportunities

Qualifications

• 3+ years of sales or account management experience in HVAC or related industries.
• Comprehensive knowledge of Hitachi ductless HVAC products and their applications.
• Willingness to travel approximately 50%.

Responsibilities

• Oversee sales and operations for Hitachi ductless HVAC products.
• Manage distributor and contractor interactions.
• Conduct training sessions for contractors and distributor sales teams.

Skills

Communication

Problem Solving

Negotiation

Education

Bachelor’s degree in Business, Engineering, or a related field

Job description

• This is a remote opportunity with a preference for applicants located in Phoenix, AZ or willing to relocate

Build your best future with the Johnson Controls team!

Who We Are :

With Johnson Controls-Hitachi Air Conditioning, you can now address all of your building’s air conditioning needs faster, smarter, and more efficiently than even before. We’ve combined the rich heritage and innovative technology of Hitachi with the industry-leading expertise and global network of Johnson Controls – so your building can benefit from the best of both companies. We’re passionate about exceeding your expectations, and we look forward to bringing innovative HVAC solutions to you.

What We Offer : Competitive salary

Company vehicle

Paid vacation / holidays / sick time - 15 days of vacation first year!

Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one!

Extensive product and on the job / cross training opportunities

Encouraging and collaborative team environment

Dedication to safety through our Zero Harm policy

What You Will Do :

We are seeking a dedicated and versatile Regional Account Manager (RAM) to oversee sales and operations for Hitachi ductless HVAC products. This role combines sales, technical support, and account management, making

the RAM the primary point of contact for all aspects of the business within the assigned territory. The ideal candidate will be a product champion for Hitachi ductless systems, manage day-to-day transactions, provide exceptional customer service, and foster long-term partnerships with distributors and contractors. This position is not eligible for Visa sponsorship.

How You Will Do It :

Sales Management and Business Growth :

Develop and implement sales strategies tailored to Hitachi ductless HVAC products.

Drive sales growth by identifying new opportunities and maximizing existing relationships.

Manage sell-in and sell-out performance by ensuring distributor pipelines and contractor engagement.

Account Management and Single Point of Contact :

Act as the sole representative of the company for all distributor and contractor interactions.

Coordinate across sales, operations, technical support, and service functions to address customer needs efficiently.

Build and nurture strong relationships with distributors, contractors, and key stakeholders.

Product Champion and Technical Support :

Serve as the go-to expert for Hitachi ductless products, including training and troubleshooting.

Provide first-level technical support and facilitate escalations when necessary.

Guide distributors and contractors on product applications, installation best practices, and system optimization.

Operational and Transactional Management :

Oversee daily transactions, including order processing, pricing, and inventory coordination.

Work with distributors to ensure adequate stock levels and timely replenishment.

Monitor and address order accuracy, delivery schedules, and overall customer satisfaction.

Training and Market Development :

Conduct training sessions for contractors and distributor sales teams to enhance product knowledge.

Onboard new contractors and integrate them into company programs, such as the Hitachi Air Expert initiative.

Represent the company at trade shows, distributor events, and industry conferences to promote Hitachi ductless solutions.

Comprehensive Reporting and Market Feedback :

Maintain a detailed sales pipeline and provide regular updates on market trends, opportunities, and challenges.

Act as the voice of the customer within the organization, sharing feedback to improve product offerings and support.

What we look for : Required

Bachelor’s degree in Business, Engineering, or a related field (or equivalent experience).

3+ years of sales or account management experience in HVAC or related industries, with a strong preference for ductless system expertise.

Comprehensive knowledge of Hitachi ductless HVAC products and their applications.

Excellent problem-solving skills with the ability to handle technical and operational issues independently.

Proven track record of managing multiple responsibilities and acting as a single point of contact for clients.

Strong communication, negotiation, and interpersonal skills.

Willingness to travel as required to meet with distributors and contractors in the region, approximately 50% travel..

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

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Regional Account Manager • USA AZ Tucson