Duckcreek Business Analyst

Capgemini; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision

Retirement savings plans

Life and disability insurance

Employee assistance programs

Other benefits

Job summary

Capgemini is seeking a senior Duck Creek Business Analyst to shape requirements for Insurance domain projects in the New York and Chicago regions. You will translate business needs into functional specs, user stories, and acceptance criteria while collaborating with Agile teams to deliver value.

Qualifications include 7+ years in insurance BA, hands‑on Duck Creek experience, and strong stakeholder management. The role includes base compensation discussion and a comprehensive benefits package.

Qualifications

• 7+ years of Business Analysis experience within the Insurance industry.
• Hands‑on experience with Duck Creek Policy Administration, Billing, or Claims.
• Strong knowledge of Property & Casualty (P&C) Insurance processes.
• Expertise in requirements elicitation, gap analysis, and documentation.
• Experience working in Agile/Scrum environments.
• Strong experience creating user stories, process flows, and acceptance criteria.
• Excellent analytical, communication, and stakeholder management skills.
• Experience with JIRA, Azure DevOps, or similar Agile tools.

Responsibilities

• Gather, analyze, document, and validate business and functional requirements.
• Conduct stakeholder workshops and requirement discovery sessions.
• Translate business requirements into functional specifications, user stories, and acceptance criteria.
• Support Duck Creek Policy, Billing, and Claims implementations.
• Create process flows, use cases, business rules, and requirements documentation.
• Collaborate with Agile teams during backlog grooming, sprint planning, reviews, and retrospectives.
• Support SIT, UAT, defect management, and production enhancements.
• Analyze system impacts and identify process improvement opportunities.
• Act as a bridge between business users and technical teams.
• Ensure solutions align with business objectives and regulatory requirements.

Skills

Business Analysis

Duck Creek

P&C Insurance

Requirements elicitation

Agile/Scrum

User stories / acceptance criteria

Stakeholder management

JIRA/Azure DevOps

Education

Bachelor's degree

Tools

Duck Creek Policy Administration

Duck Creek Billing

Duck Creek Claims

JIRA

Azure DevOps

Duck Creek OnDemand

Job description

Duckcreek Business Analyst

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Location: New york/Chicago, IL/Atlanta, GA

Job Description

Key Responsibilities

• Gather, analyze, document, and validate business and functional requirements.

• Conduct stakeholder workshops and requirement discovery sessions.

• Translate business requirements into functional specifications, user stories, and acceptance criteria.

• Support Duck Creek Policy, Billing, and Claims implementations.

• Create process flows, use cases, business rules, and requirements documentation.

• Collaborate with Agile teams during backlog grooming, sprint planning, reviews, and retrospectives.

• Support SIT, UAT, defect management, and production enhancements.

• Analyze system impacts and identify process improvement opportunities.

• Act as a bridge between business users and technical teams.

• Ensure solutions align with business objectives and regulatory requirements.

Required Skills

• 7+ years of Business Analysis experience within the Insurance industry.

• Hands‑on experience with Duck Creek Policy Administration, Billing, or Claims.

• Strong knowledge of Property & Casualty (P&C) Insurance processes.

• Expertise in requirements elicitation, gap analysis, and documentation.

• Experience working in Agile/Scrum environments.

• Strong experience creating user stories, process flows, and acceptance criteria.

• Excellent analytical, communication, and stakeholder management skills.

• Experience with JIRA, Azure DevOps, or similar Agile tools.

Preferred Skills

• Duck Creek implementation experience.

• Exposure to Duck Creek Author, Product Studio, and Configuration tools.

• Experience with Duck Creek OnDemand (DCOD).

• Knowledge of Guidewire or other core insurance platforms.

• Experience with APIs, integrations, and data mapping.

• Familiarity with Azure or AWS cloud environments.

Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science, or a related field.

The base compensation range for this role in the posted location is:$80,000 - $100,000/Annum

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)

• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)

• Life and disability insurance

• Employee assistance programs

• Other benefits as provided by local policy and eligibility

Important Notice:

Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Location:

New York, NY, US

Contract Type: Permanent

Brand: Capgemini

Professional Community: Business Analysis

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.