Duane Reade Shift Leader

Walgreens; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a motivated Shift Leader to join their dynamic team. This role is pivotal in managing store operations, ensuring financial performance, and delivering exceptional customer service. As a Shift Leader, you will inspire your team, maintain compliance with company policies, and foster a positive work environment. With a focus on leadership and operational excellence, you will play a key role in the success of the store while enjoying a fast-paced and rewarding work atmosphere. If you thrive in a challenging environment and are ready to take your career to the next level, this opportunity is perfect for you.

Qualifications

• Fluent in English with prior retail experience as a key carrier or shift leader.
• Flexible schedule availability for evenings and weekends.

Responsibilities

• Manage store financial performance, cash control, and inventory.
• Lead staff to provide superior customer service and maintain compliance.

Skills

Customer Service

Team Leadership

Time Management

Financial Performance Management

Education

High School Diploma

Tools

Replenishment System

Job description

Duane Reade is seeking a dynamic, flexible, and motivated team player to join our team of management professionals as a Shift Leader. Duane Reade offers a fast-paced and challenging work environment. We provide our Shift Leaders with the tools, training, and support they need to be successful in leading a Duane Reade store; focusing on being a store that has a uniquely rewarding flare for our customers. The Shift Leader will assume general responsibility for the store in the absence of the assistant manager.

Essential Duties and Primary Responsibilities include, but are not limited to:

1. Manage and track store financial performance, cash control, inventory, safety, customer service, and management of entire staff.
2. Support assistant manager in the execution of all company initiatives.
3. Lead by example and ensure the entire staff is providing superior customer service.
4. Ensure price integrity is maintained to comply with weights and measures.
5. Ensure compliance with applicable labor laws, legal requirements, company policy, and the collective bargaining agreement.
6. Maintain positive working relationships with direct reports, peers, vendors, union officials, and corporate office personnel.
7. Ensure marketing initiatives, plano-grams, and store conditions are compliant with corporate standards.
8. Prioritize, plan, and coordinate work activities for the entire staff using effective time management skills.
9. Ensure store is well stocked and product is rotated accordingly using a state-of-the-art replenishment system.
10. Establish and maintain a friendly, hospitable, harassment-free work environment.
11. Motivate and lead others to perform a variety of tasks that all lead to one common objective.

Minimum Requirements:

1. Must be fluent in reading, writing, and speaking English.
2. Six months of prior work experience with Duane Reade, with a performance evaluation on file, or one year of prior retail work experience as a retail key carrier or shift leader (external candidates).
3. Willingness to work a flexible schedule, including evening and weekend hours.
4. “Achieves expectations” rating on last performance review.