Duals Outreach & Enrollment Manager, Experienced - San Diego County

Blue Shield of CA; California, Long Beach (MO, CA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Duals Outreach & Enrollment Manager to lead beneficiary education and enrollment initiatives. This role involves engaging with potential and existing members and providers through community events and face-to-face meetings. The ideal candidate will possess a strong understanding of Medi-Cal and Medicare, along with a background in sales and customer service. Join a dynamic team dedicated to improving healthcare access and support for dual-eligible individuals, making a significant impact in the community.

Qualifications

• 3+ years of experience in outreach and enrollment.
• Knowledge of Medi-Cal and Medicare is essential.

Responsibilities

• Plan and execute beneficiary education and enrollment events.
• Conduct outreach and education for growth and retention.

Skills

Medi-Cal and Medicare knowledge

Sales and marketing

Customer service

Outreach experience

Education

Bachelor's degree

Job description

Your Role

The Duals Outreach & Enrollment Manager, Experienced is responsible for planning and executing beneficiary education, enrollment, community events, meetings, and conducting provider education and outreach for the purpose of growth and retention. The Duals Outreach & Enrollment Manager, Experienced will report to the Senior Manager, Duals Outreach and Enrollment. In this role you will be responsible for presenting dual products to potential and existing members and providers and holding face-to-face meetings in group or individual settings including public places, homes, or other offices throughout San Diego County.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience


• Requires at least 3 years of prior relevant experience


• Medi-Cal and Medicare experience and knowledge required


• Knowledge and experience working with Providers required


• California State Health and Life License preferred


• Knowledge encompassing good grasp of concepts, practices and procedures in sales, marketing, outreach, and customer service