Dual Site Store Manager | Southland

Munro Footwear Group; Washington (District of Columbia); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading footwear retailer seeks a Dual Site Store Manager to drive success in their Southland stores. This role involves leading a high-performing team to ensure exceptional customer service, sales growth, and efficient store operations. Join a supportive community renowned for its iconic brands and a commitment to employee development.

Benefits

Generous discounts across all brands

Career progression and development opportunities

4 extra days off per year after 12 months

Qualifications

• Strong organisational skills to multi-task effectively.
• Ability to coach and develop the team.
• Experience in creating a customer service culture.

Responsibilities

• Deliver exceptional customer experiences consistently.
• Lead, motivate, and inspire your team to hit targets.
• Oversee store operations and maintain high standards.

Skills

Passion for coaching

Strong organisational skills

Customer service culture

Performance driving

Job description

Dual Site Store Manager | Southland | VIC

18-Jun-2025

MFG/1868558

VIC

Category: Retail Operations

Position Type: Permanent Full Time

Attachments: No File Attached

Application Close Date: 31-Jul-2025

Job Description

• Generous discounts across all our brands
• Career progression and career development

Lead and manage the teams in our Williams and The Trybe Southland stores, with a key focus on customer service, being sales-driven and developing a high-performing team.

Who we are at MFG

The Trybe is the destination for the best assortment of kids branded footwear housing global and premium brands such as Nike, Vans, Adidas, Converse, Dr. Martens, Polo Ralph Lauren and more. Our mission is to provide an opportunity for kids to define their style, own their choices and be themselves. Known for an extensive range, Williams has been pairing Australians with the perfect pair of shoes for life's everyday needs for over 155 years.

With more than 290 stores and 2000 team members nationally we strive to be not the biggest but the best footwear company in Australia and beyond. Founded in 1962 by the Munro family, we've grown from a small family-owned business to one of Australia's leading retailers and wholesalers of footwear with some of Australia's most iconic brands, Django and Juliette, Midas, Mathers and Williams.

Your New Role

As theDual Site Store Manager, you'll be the driving our Southland stores success. You'll lead a motivated, high-performing team, delivering exceptional customer service and sales growth. You'll also oversee store operations and ensure we maintain the highest standards in both performance and presentation.

Duties

• Deliver an exceptional customer experience every time
• Ensure visual merchandising and stock management are maintained to the highest standard
• Oversee roster management and control wages
• Lead, motivate, and inspire your team to hit targets
• Coach, develop, and mentor your team to achieve their full potential

Skills & Experience

• Passion for coaching and developing your team
• Strong organisational skills - Ability to multi task
• Creating a customer service culture
• Driving performance within your team
• As a Dual Site Store Manager, no late-night trade is required - A better work life balance
• Generous discount across all our brands for you and your family!
• After 12 months at MFG you are entitled to "Life Leave" an extra 4 days off a year
• Help us build our MFG team | Refer a friend and be rewarded!

We welcome individuals from all walks of life and professional experience as our diversity is what makes us great. If you are looking to join a supportive community of passionate individuals.