Dual Site - Sr Community Manager - Canyon Crest & Canyon Ridge

greystar; Charleston (SC); On-site; CAD 77,000 - 105,000; Full time

Job summary

Greystar is seeking a Property Manager to oversee the day-to-day operations of multiple properties, ensuring budgeted financial and operational goals are met while maintaining compliance with applicable laws. This role leads a team, manages resources, and drives leasing and marketing strategies to achieve occupancy and revenue targets.

The position requires 5+ years of community management experience, multisite exposure, and budget preparation skills.

Qualifications

• 5+ years of experience in community/property management.
• Multisite experience preferred; Budget preparation and variance reporting experience.

Responsibilities

• Input into budget development by analyzing financial statements and reports.
• Meet revenue targets by setting rents, collecting payments, and preparing financial reports.
• Approve invoices and manage vendor communications and payments.
• Control expenditures within approved budgets and oversee petty cash.
• Oversee lease enforcement, applicant screening, renewals, and notices.
• Analyze market trends and implement short- and long-range marketing and leasing strategies.
• Promote resident satisfaction by addressing complaints and service requests.
• Supervise property staff and ensure maintenance standards are met.

Skills

Budgeting

Lease enforcement

Team supervision

Market analysis

Education

Bachelor's degree

Real estate/Business background

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .

JOB DESCRIPTION SUMMARY

This role manages the day-to-day operations of 2 or more assigned properties including managing the team members, daily activities, and resources of the properties to achieve established budgeted financial and operational goals, and ensures that the operations of the properties comply with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

JOB DESCRIPTION

Property Type: Stabilized

Unit Count: 334

Schedule: Monday-Friday; 9am - 6pm *Subject to change depending on business needs

Requirements: 5+ years of experience as a Community Manager; Multisite experience preferred; Prior experience with Budget preparation and variance report preparation.

• - Provides input into the development of budget(s) for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
• - Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
• - Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• - Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
• - Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
• - Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals.
• - Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property's maintenance team members comply with the Company's standards with respect to responding and completing resident service requests.
• - Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• - Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
• - Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed.
• - Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
• - For California Only: Community Managers working in California are responsible for managing the lease process by utilizing the California specific Lease File Checklist to ensure all lease documents are complete, compliant, and consistently organized.

BASIC KNOWLEDGE & QUALIFICATIONS:

• Bachelor's degree from an accredited college or university preferred in Business Management, Real Estate, or related field.
• 4-6 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apart