Dual Rate Table Games Dealer Floor Supervisor, Wheeling Island Casino

Delaware North; West Virginia; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking full-time Dual Rate Table Games Dealers and Floor Supervisors to join their vibrant team at a premier gaming destination. In this engaging role, you will oversee table games, ensuring integrity and exceptional guest service. This position offers a dynamic work environment with opportunities for personal and professional growth, as well as a comprehensive benefits package. If you have a passion for gaming and customer service, this is your chance to be part of a legacy in hospitality and entertainment.

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation days and holidays

Qualifications

• Minimum of 2 years of professional gaming dealing experience required.
• Must be able to demonstrate good customer service skills.

Responsibilities

• Supervise floor dealers and protect the integrity of games.
• Greet guests appropriately, resolve complaints, and answer questions.

Skills

Customer Service Skills

Gaming Dealing Experience

Knowledge of Table Games

Education

No high school diploma or GED required

Job description

The opportunity

Delaware North Gaming is hiring full-time Dual Rate Table Games Dealer and Floor Supervisors to join our team at Wheeling Island Casino in Wheeling, West Virginia. As a Table Games Dealer and Floor Supervisor, you will oversee assigned table games to ensure integrity is maintained, procedures are followed, and superior guest service is provided.

Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$5.15 - $5.65 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Supervise floor dealers and protect the integrity of games
• Ensure accuracy and completion of all signed paperwork and pit documents
• Greet guests appropriately, resolve complaints, and answer any questions about game information
• Coordinate and complete hourly evaluations on hourly team members
• Control the pace of the game and determine winners and losers according to games rules
• Inform necessary personnel of any unusual requests or plays by guests

More about you

• Must be 21 years of age or older
• Must be able to obtain and maintain a state gaming license
• Minimum of 2 years of professional gaming dealing experience required
• Have standard level of skills, knowledge, and performance in various types of table games
• Must be able to demonstrate good customer service skills
• No high school diploma or GED required

Physical requirements

• Requires sitting, reaching, and pulling a majority of the shift.
• Some standing, walking, bending, stooping, the ability to periodically lift and carry up to 40 pounds, squatting, kneeling, pushing, pulling, seeing, and hearing.
• Must be able to speak and understand English.

Shift details

Evening shift
Weekends
8 hour shift
Overtime as needed

Who we are

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.