Dual Rate F&B Supervisor/Server (Food Hall) - Full Time (Horseshoe Hammond)

Caesars Entertainment; Hammond (IN); On-site; Full time

Job summary

Join a leading entertainment company as an F&B Supervisor in Hammond, Indiana. You will lead a dynamic team in providing exceptional service, ensuring smooth operations, and managing inventory. Enjoy comprehensive benefits including medical, dental, and travel discounts. Seeking candidates with strong customer service and leadership skills to enhance guest experiences.

Benefits

Medical, dental, and vision benefits

Shopping, travel discounts, and more through our rewards program

On-site employee dining

Paid orientation and on-the-job training

Paid time off, 401K match, and life insurance

Qualifications

• Knowledge of menu items and beverage pairings required.
• Experience in a supervisory role helpful.

Responsibilities

• Supervise bartending and serving staff for a specific outlet.
• Coordinate menu changes with kitchen staff.
• Train and update staff on policies and procedures.

Skills

Customer Service

Team Leadership

Inventory Management

Job description

Rate of Pay: $10.00/hr + Tips as F&B Server; $22.00/hr as F&B Supervisor.

Status: Full-Time

TEAM MEMBER PERKS & BENEFITS:

• Medical, dental, and vision benefits
• Shopping, travel discounts, and more through our rewards program
• On-site employee dining
• Paid orientation and on-the-job training
• Paid time off, 401K match, and life insurance
• And more!

ESSENTIAL DUTIES AND RESPONSIBILITIES

F&B Supervisor

• Supervise bartending and serving staff for a specific outlet
• Review staffing levels and assign work accordingly
• Coordinate menu changes with kitchen staff
• Resolve guest complaints following standard procedures
• Monitor and order supplies within budget
• Develop staff schedules for optimal service
• Ensure cash drawer accuracy and oversee cash handling
• Train and update staff on policies and procedures
• Conduct inventory and requisitions
• Coach and counsel staff as needed
• Lead daily shift meetings and ensure cleanliness and operational standards
• Work flexible hours, including holidays and weekends
• Maintain professionalism with guests and staff
• Possess basic menu, liquor, and wine knowledge; suggest wine pairings
• Greet, seat, and handle reservations
• Assist staff to ensure guest satisfaction
• Handle guest requests and public relations
• Follow safety procedures and maintain a clean environment
• Perform other duties as assigned

F&B Server

• Adhere to company and department policies
• Maintain professionalism with guests and colleagues
• Know menu items and basic wine and liquor knowledge
• Take and deliver orders, follow service standards
• Process payments accurately
• Suggest items to increase sales
• Maintain a clean and organized work station
• Work flexible hours, including holidays and weekends
• Provide friendly and efficient service
• Serve beverages promptly and maintain station cleanliness
• Respond to guest needs and requests
• Follow safety rules
• Prepare station for shifts
• Perform other duties as assigned