Dual Rate Count Room Supervisor/ Count Room Attendant (Cat 4)

parx casino; Shippensburg (Cumberland County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a dedicated Dual Rate Count Room Supervisor/Count Room Attendant to ensure the smooth operation of the count room. This role involves monitoring workflows, overseeing staff, and ensuring compliance with gaming regulations. The ideal candidate will have strong teamwork and math skills, along with the ability to interact courteously with customers. Enjoy a rewarding career with comprehensive benefits including medical, dental, and 401K plans, while working in a dynamic environment that values your contributions and fosters professional growth.

Benefits

Medical/Dental/Vision

Paid Time Off

401K with company match

Short and Long Term Disability

Employee Dining Room

Free Uniforms and Parking

Tuition Reimbursement

Appreciation and Celebration Events

Qualifications

• 5+ years of experience in a count room or related field.
• Ability to lift, bend, kneel, and stand for 8 hours.

Responsibilities

• Monitor count process ensuring accuracy and minimal disruption.
• Oversee daily count room operations and staff scheduling.

Skills

Teamwork

Mathematical Skills

Customer Interaction

Education

High School Diploma or G.E.D.

Job description

Join to apply for the Dual Rate Count Room Supervisor/ Count Room Attendant (Cat 4) role at parx casino

3 days ago Be among the first 25 applicants

Join to apply for the Dual Rate Count Room Supervisor/ Count Room Attendant (Cat 4) role at parx casino

Get AI-powered advice on this job and more exclusive features.

Job Description

Monitors workflow of count process to ensure that the count is done quickly, courteously and accurately, with minimal disruption to customers. Oversees Slot and Table Games drop, along with the drop count of dealers gratuities. Ensures that all casino service and operating standards are consistently met. Ensures compliance with federal, state and local regulations.

• Collects bills and ticket vouchers from slot machines in accordance with established procedures.
• Interacts courteously with customers during the collection of bills and tickets on the casino floor.
• Operates count room equipment in a highly secure environment.
• Complies with all rules and operating procedures to ensure the security and integrity of the count room operation.
• Performs all other duties as assigned.
  
  
• Oversees the quality of service provided by count room attendants.
• Oversees the daily operation of the count room function.
• Prepares employee work schedules and ensures that there is appropriate staffing to complete count room activities on a daily basis.
• Reconciles the count summary report.
• Ensures the security and integrity of the count room operation and remains in full compliance with gaming regulations.
• Submits purchasing requests in a timely fashion to ensure the department maintains an appropriate level of inventory to function properly at all times.
• Evaluates and maintains the equipment and condition of the count room, to ensure that the operation functions effectively and efficiently at all times. Also, has the capability to fix minor equipment problems.
• Develops and enforces policies and procedures to ensure compliance with state regulations and to ensure that internal control systems are in place.
• Assists in the hiring and training of Count Room Attendants.
• Evaluates performance of all direct reports, and documents both positive and constructive feedback.
• On request, analyze departmental job descriptions for relevance and effectiveness.
• Performs all other duties as assigned.
  
  

Job Description

Monitors workflow of count process to ensure that the count is done quickly, courteously and accurately, with minimal disruption to customers. Oversees Slot and Table Games drop, along with the drop count of dealers gratuities. Ensures that all casino service and operating standards are consistently met. Ensures compliance with federal, state and local regulations.

Count Room Attendant Responsibilities

• Collects bills and ticket vouchers from slot machines in accordance with established procedures.
• Interacts courteously with customers during the collection of bills and tickets on the casino floor.
• Operates count room equipment in a highly secure environment.
• Complies with all rules and operating procedures to ensure the security and integrity of the count room operation.
• Performs all other duties as assigned.
  
  

Count Room Supervisor Responsibilities

• Oversees the quality of service provided by count room attendants.
• Oversees the daily operation of the count room function.
• Prepares employee work schedules and ensures that there is appropriate staffing to complete count room activities on a daily basis.
• Reconciles the count summary report.
• Ensures the security and integrity of the count room operation and remains in full compliance with gaming regulations.
• Submits purchasing requests in a timely fashion to ensure the department maintains an appropriate level of inventory to function properly at all times.
• Evaluates and maintains the equipment and condition of the count room, to ensure that the operation functions effectively and efficiently at all times. Also, has the capability to fix minor equipment problems.
• Develops and enforces policies and procedures to ensure compliance with state regulations and to ensure that internal control systems are in place.
• Assists in the hiring and training of Count Room Attendants.
• Evaluates performance of all direct reports, and documents both positive and constructive feedback.
• On request, analyze departmental job descriptions for relevance and effectiveness.
• Performs all other duties as assigned.
  
  

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Required Experience

• High School Diploma or G.E.D. required.
• At least 5 years of prior experience in a count room or related experience.
• Must have excellent teamwork skills and strong math skills.
• Must be able to lift, bend, kneel, stand, walk, carry weight and grip tools for a full 8 hour shift.
• Must be able to work all shifts, and weekends/holidays as required.
• Must be able to comprehend spoken English.
  
  

Benefits

Company Benefits include (please note that some are reserved for Full Time Team Members only):

Medical/Dental/Vision after 90 days of continuous full time service

Paid Time off (Vacation, Sick, Holidays)

401K with partial company match (after 6 months of employment – both FT and PT)

Short and Long Term Disability (after a qualifying period)

Employee Dining Room

Free Uniforms and Parking

Brightfunds Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation and Celebration Events

Fun Company Swag

This is not a comprehensive list of benefits offered.

Keyword: Dual Rate Count Room Supervisor/ Count Room Attendant (Cat 4)

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

Referrals increase your chances of interviewing at parx casino by 2x

Get notified about new Room Supervisor jobs in Shippensburg, PA.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.