Dual Housekeeping Manager

North Central Group; Hyde Park Township (IL); On-site; USD 35,000 - 65,000; Full time

Job summary

Join a forward-thinking hospitality leader as a Dual Housekeeping Manager! In this dynamic role, you will oversee housekeeping operations, ensuring guests enjoy clean and comfortable accommodations. Your leadership will help develop a quality team and maintain high cleanliness standards across the property. With a commitment to exceptional service and a supportive work environment, this is an exciting opportunity to grow in the hospitality industry. If you are passionate about creating memorable experiences and leading a dedicated team, this role is perfect for you!

Benefits

Paid Sick Time

Flexible Schedules

Health, Dental and Vision Plans

401(k) Retirement Plan

Paid Volunteer Hours

Free Night Stays at Hotels

Educational Assistance

Health and Fitness Reimbursement

Virtual Telehealth Services

Same Day Pay Option

Qualifications

• 2+ years of housekeeping and management experience required.
• Strong communication and organizational skills are essential.

Responsibilities

• Oversee all housekeeping operations to ensure cleanliness.
• Manage staff schedules and control department costs.
• Ensure compliance with health and safety standards.

Skills

Housekeeping Management

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Education

High School Diploma

Hospitality Management Degree

Job description

The NEW Dual brand Home2 Suites and Tru by Hilton Hotel is now hiring a Dual Housekeeping Manager! This property is owned and operated by NCG Hospitality.

The Home2 Suites and Tru is currently under construction and will be opening late fall. NCG Hospitality is a leader in the ownership, development, and operations of premier hospitality properties, recently winning 2024 Top Work Place AZ Central award.

Located near the Coconino National Forest and Lowell Observatory, the 105,000 sq ft Home2 Suites & Tru property features a total of 204 guestrooms, an indoor pool, two outdoor patios, a gaming zone, and a bar in the shared lobby.

Core Benefits:

• Paid Sick Time
• Paid time off and Personal Days
• Paid volunteer hours → Earn money for community service!
• Flexible schedules

Team Member Travel Perks:

• Worldwide Marriott and/or Hilton hotel stays starting at forty-nine dollars per night (Rate based on availability and property brand)
• Free night stays at NCG Hospitality hotels

Professional Development:

• Dedicated training and development with opportunities for growth
• Educational and professional certification assistance

Health and Wellness:

• Health, Dental and Vision plans
• Virtual telehealth services
• Team Member Assistance Program with mental health resources
• TeleDoc confidential counseling
• Health and fitness monthly reimbursement program

Financial:

• 401(k) retirement plan - 100% match on the first 3% and 50% match on the next 2% of team member contributions
• Same day pay option
• Health Savings Account

How do I make an impact on my team?

Our high-spirited Dual Housekeeping Manager enjoys overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay.

• Manage housekeeping, laundry and public area staff and daily operations
• Ensure exceptional cleanliness throughout the entire property
• Ensure compliance of health and safety standards
• Develop a quality team through selection, training, development and coaching techniques and skills
• Create and maintain weekly schedules for staff
• Control all related department costs – payroll and inventories
• Perform all housekeeping related tasks including laundry, housekeeping and public areas as needed

What does success look like in this role?

• Two or more years of housekeeping and management experience
• Motivated to maintain excellent customer service reputation
• Strong oral communication and interpersonal skills
• Strong attention to detail and excellent organizational skills
• Ability to work effectively and efficiently in a fast-paced setting
• Reliability and honesty
• Desire to contribute to a supportive and effective team

Who is NCG Hospitality?

We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!

NCG Hospitality is an Equal Opportunity Employer.