Dual Hotel Housekeeper

McKibbon Hospitality; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

AC Hotel Charlotte City Center NC, operated by McKibbon Hospitality, is seeking a Dual Hotel Housekeeper. You will maintain guest rooms and suites to create a warm, home-like environment while delivering friendly, attentive service.

The role emphasizes teamwork, meticulous attention to detail, and efficient daily tasks to ensure guest satisfaction. Compensation includes hourly pay with an incentive plan based on guest satisfaction, plus benefits discussed during interview.

Responsibilities

• Maintain the cleanliness of guest rooms and suites, including bathrooms, living areas, and bed changes.
• Work with the housekeeping team to ensure spotless and inviting rooms.
• Provide friendly, professional interactions with guests and colleagues.
• Restock supplies and prepare carts for the next shift.
• Follow safety and sanitation guidelines and report issues promptly.

Job description

Dual Hotel Housekeeper | AC By Marriott# Dual Hotel HousekeeperAC By MarriottAC Hotel Charlotte City Center NC## Job Description**Charlotte City Center Market: This is a dual branded hotel: AC Marriott and Residence Inn by Marriott*** **The AC Hotel offers exclusive benefits to its team members. If you take bus or rail, the hotel provides monthly passes at a reduced rate.*** **We also offer our team members a special discounted price for parking your vehicle. Both are bi-weekly deductions based on which one you choose.*** **Hourly Incentive Plan based on guest satisfaction. Details of the above will be shared during your interview.**At McKibbon Hospitality, our Room Attendants/Housekeepers are at the heart of the guest experience. You’ll create a warm, home-like environment by keeping guest rooms clean, comfortable, and inviting, while delivering friendly and helpful service. In return, we offer competitive pay and benefits, added incentives based on performance and a supportive team that feels like family, and plenty of opportunities to learn, grow, and build your career with us. A Day in the Life:* Maintaining the cleanliness of guest rooms and suites, including bathrooms, living areas, and bed changes.* Working with the housekeeping team to deliver one of the most important parts of the guest experience: spotless, inviting rooms.* Professional, courteous, teamwork to assist the housekeeping and laundry teams in meeting the days demands.* Maintain a clean, stocked housekeeping cart to ensure efficiency in daily tasks and end of shirt prepare cart for next day's service.* Using professional cleaning equipment and chemicals safely and effectively.* Spending much of your day on your feet, moving housekeeping carts, and navigating guest hallways.* Bringing a friendly personality, strong attention to detail, and a desire to make guests feel at home.* Ability to work independently with little supervision.* Strong multi-tasking and time-management skills.* Quick learner with the ability to adapt in a guest-focused environment.* Restocking guest room supplies (toiletries, coffee/tea, towels, etc.).* Reporting maintenance issues or safety concerns to the appropriate department.* Assisting with laundry duties such as collecting, sorting, and transporting linens.* Maintaining housekeeping carts and storage areas in a clean, organized, and fully stocked manner.* Following all safety and sanitation guidelines.* Providing friendly, professional interactions with guests when approached as well as team members.* Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.