DTH Full-time Technician - Clinton Township, MI

Vivint; Clinton Charter Township (MI); On-site; USD 45,000 - 90,000; Full time

Job summary

Vivint is seeking field service technicians in Clinton Township, MI to install, service, and troubleshoot smart home technology in customers' homes.

You will train on industry-leading products, manage inventory, and build relationships to generate sales opportunities. Must have a valid driver’s license and live within 20 miles.

This role offers piece-rate pay with an unlimited commission plan and a customer-first culture.

Qualifications

• We hire for attitude and train for skill.
• Customer-first attitude and integrity are essential.
• Technical aptitude in installation or service fields is helpful.

Responsibilities

• Install, service, and troubleshoot smart home technology in customer homes.
• Explain system capabilities and provide operating instructions to customers.
• Manage inventory and assets with a business-owner mindset.
• Leverage appointments into leads and revenue.

Skills

Sales mindset

Customer-first attitude

Technical aptitude

Job description

Direct toHomePros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.

What you'll do:

• Earn piece rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry‑leading products.
• Manage inventory and assets with a business‑owner mentality.
• Install, service, and troubleshoot cutting‑edge smart home technology in customer homes.
• Create solutions to protect and simplify customers' lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Control your own income by providing opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

What we're looking for:

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands‑on change, we want to hear from you if you have:

• Sales Mindset: Experience in retail, B2C sales, insurance, or service‑based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Requirements:

• A valid driver's license, a good driving record, and reliable transportation; ability to successfully pass post‑offer background investigation and licensing requirements per applicable law;
• Must live within a 20‑mile radius of the city.

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company‑approved ladders, i.e. 375 lbs) and work in confined spaces like attics.
• Comfortable bending, kneeling, and standing for extended periods.
• Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers.

NRG Energy is committed to a drug and alcohol‑free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post‑accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.