DSW Store Lead Part-Time

DSW Designer Shoe Warehouse; Tallahassee (FL); On-site; USD 28,000 - 36,000; Part time

Job summary

An established industry player in retail is seeking a passionate Store Lead to enhance customer experiences and lead a dedicated team. This part-time role emphasizes a commitment to customer service and collaboration, ensuring that every visitor feels valued and supported. As a part of a vibrant community, you'll help maintain high store standards and contribute to a positive work environment. Join a company that values inclusivity and encourages personal growth, where your contributions will directly impact the team's success and customer satisfaction.

Qualifications

• Minimum 2 years of workforce experience required.
• High school diploma or equivalent is necessary.

Responsibilities

• Meet and personalize the customer experience by modeling CEL behaviors.
• Maintain store standards and participate in inventory activities.
• Coach associates and support team training.

Skills

Customer Service

Communication Skills

Collaboration

Flexibility

Technology Proficiency

Education

High School Diploma or Equivalent

Job description

Join to apply for the DSW Store Lead Part-Time role at DSW Designer Shoe Warehouse

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to

Store Manager and/or Co-Manager

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

• Meet and personalize the customer experience by modeling Customer Experience Leader (CEL) behaviors and responding to customer and associate requests with urgency.
• Maintain store standards, including cleaning, recovery, and daily open/close tasks.
• Review daily communication, plan, assign tasks, and follow through.
• Achieve metric-based goals, understand business trends, and communicate progress to leadership.
• Participate in inventory activities and support omni-channel operations like BOPIS.
• Ensure a safe environment, address concerns promptly, and support payroll activities.
• Recognize and coach associates, support team training, and perform other store duties.

Required Skills:

• Excellent customer service, professionalism, and enthusiasm.
• Strong collaboration and communication skills.
• Ability to meet time expectations and work flexible hours.
• Proficient with technology used in customer interactions.
• Physical ability to stand, walk, lift up to 50 pounds, and perform related tasks.

Experience:

• Minimum 2 years of workforce experience.
• High school diploma or equivalent.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail