DSW Store Lead Part-Time

DSW Designer Shoe Warehouse; Midvale (UT); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading retail company as a DSW Store Lead Part-Time. You'll enhance customer experiences, support team engagement, and ensure store standards. This role offers a dynamic work environment where you can thrive and grow with a focus on community values.

Qualifications

• Minimum 2 years of workforce experience.
• Proficiency with store technology.

Responsibilities

• Personalize customer interactions and maintain store standards.
• Meet KPIs and support omnichannel services.
• Ensure a safe environment and manage payroll activities.

Skills

Customer Service

Communication

Collaboration

Enthusiasm

Education

High School Diploma

Job description

Join Our Team as a DSW Store Lead Part-Time

Apply now for the DSW Store Lead Part-Time role at DSW Designer Shoe Warehouse.

About DSW: We have a personal relationship with our shoes! Our shoes tell the world who we are, make us feel great, and inspire us to be our authentic selves. Joining DSW means becoming part of a community grounded in our core values, including 'We Belong', which encourages diverse voices and perspectives. We are committed to supporting our associates and helping our customers put their best foot forward as we grow.

Reporting To:

Store Manager and/or Co-Manager

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Embrace feedback and change as growth opportunities.
• We Do What's Right: Uphold honesty and integrity.
• We Belong: Value diverse experiences and perspectives.

Essential Duties and Responsibilities:

• Customer Experience: Personalize customer interactions, model CEL behaviors, respond to requests with urgency, maintain store standards, and complete daily tasks including cleaning and recovery.
• Achieve Store Goals: Meet KPIs, communicate progress, and understand business trends.
• Inventory & Omnichannel Activities: Participate in freight receipt, product placement, markdowns, and support BOPIS and other omnichannel services.
• Customer & Team Safety: Ensure a safe environment, address concerns promptly, manage payroll activities, and provide feedback on team performance.
• Team Support & Engagement: Recognize and coach associates, perform duties as assigned, and foster a fun work environment.

Required Skills:

• Excellent customer service, professionalism, and enthusiasm.
• Strong communication and collaborative skills.
• Ability to work efficiently in a fast-paced environment and meet deadlines.
• Availability for nights, weekends, holidays, and flexible shifts.
• Proficiency with store technology (registers, devices).
• Physical ability to stand, walk, lift up to 50 pounds, and perform physical tasks regularly.

Experience & Education:

• Minimum 2 years of workforce experience.
• High school diploma or equivalent.

Additional Details:

• Seniority Level: Mid-Senior level
• Employment Type: Part-Time
• Job Function: Sales and Business Development
• Industry: Retail