DSW Store Lead Part-Time

DSW Designer Shoe Warehouse; McHenry (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Ein etabliertes Einzelhandelsunternehmen sucht einen engagierten Store Lead, der das Kundenerlebnis personalisiert und das Team motiviert. In dieser spannenden Rolle sind Sie verantwortlich für die Aufrechterhaltung der Store-Standards, die Überwachung der Geschäftsentwicklung und die Unterstützung bei der Schulung des Personals. Sie helfen dabei, eine positive und sichere Umgebung für Kunden und Mitarbeiter zu schaffen. Wenn Sie eine Leidenschaft für den Einzelhandel haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Gesundheitsversicherung

Bezahlte Freizeit

Rentenpläne

Monatlicher Verkaufsbonus

Qualifications

• Mindestens 2 Jahre Berufserfahrung erforderlich.
• Fähigkeit, unter Zeitdruck effizient zu arbeiten.

Responsibilities

• Personalisierung des Kundenerlebnisses und Einhaltung der Store-Standards.
• Überwachung der Geschäftsentwicklung und Kommunikation von Trends.

Skills

Kundenservice

Teamarbeit

Kommunikationsfähigkeiten

Zeitmanagement

Technologiekompetenz

Education

High School Diploma oder gleichwertig

Tools

Kassensysteme

Job description

Join to apply for the DSW Store Lead Part-Time role at DSW Designer Shoe Warehouse.

2 weeks ago Be among the first 25 applicants.

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to

Store Manager and/or Co-Manager

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

• Personalize customer experience: Maintain in-store experience by modeling Customer Experience Leader (CEL) behaviors, respond promptly to customer and associate requests, and meet store KPIs.
• Ensure positive customer experiences: Maintain store standards, handle daily open/close tasks, and respond to feedback efficiently.
• Monitor business performance: Review daily metrics, communicate trends, and follow policies on audits, donations, transfers, damages, etc.
• Leverage in-store and digital services: Participate in inventory activities, support omni-channel operations like BOPIS, and communicate supply needs.
• Prioritize customer safety and satisfaction: Ensure a safe environment, address concerns quickly, manage payroll activities, and provide feedback on team performance.
• Motivate and support team: Recognize staff achievements, support training and coaching, and perform other store duties as assigned.

Required Skills:

• Excellent customer service and professionalism.
• Ability to develop collaborative relationships.
• Strong verbal and written communication skills.
• Ability to work efficiently under time constraints and meet expectations.
• Availability for nights, weekends, holidays, and shifts outside standard hours.
• Proficiency with store technology (registers, devices, etc.).
• Physical ability to stand, walk, lift up to 50 pounds, and perform related tasks.

Experience:

• Minimum 2 years of workforce experience.
• High school diploma or equivalent.

The estimated pay range is $17.10 to $22.20, based on various factors including experience and location. Benefits may include health insurance, paid time off, and retirement plans. This position is also eligible for a monthly sales bonus.