DSW Store Associate Part-Time

Designer Brands; Woodbridge Township (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading retail company as a DSW Store Associate. This part-time role focuses on providing excellent customer service, maintaining store standards, and supporting team inclusivity. No retail experience is required, making it an ideal entry-level opportunity.

Qualifications

• Professional, friendly, and customer service-oriented demeanor.
• Good verbal and written communication skills.

Responsibilities

• Greet every customer with a helpful and friendly approach.
• Maintain a neat, clean, and safe environment for customers and staff.
• Process customer transactions accurately.

Skills

Customer Service

Communication

Technology Proficiency

Job description

Join to apply for the DSW Store Associate Part-Time role at Designer Brands

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What's Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.
• Maintain a neat, clean, and safe environment for customers and staff, including cleaning, organizing, and restocking as needed.
• Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, and maintain stockroom organization.
• Complete all functions of the fulfillment process including locating items, inspecting product, packaging, and labeling for pickup/delivery.
• Use company tools to search product availability and assist customers in ordering.
• Follow all asset protection policies and procedures.
• Process customer transactions accurately, including handling cash and using the register.
• Partner with the Customer Experience Leader when escalations occur.
• Participate in daily team meetings and ongoing training, demonstrating teamwork and supporting inclusivity.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, and customer service-oriented demeanor.
• Ability to work at a fast pace to meet expectations.
• Good verbal and written communication skills.
• Proficiency with technology such as registers, iPhones, and calculators.
• Ability to stand or walk for up to 100% of the shift.
• Ability to lift up to 50 pounds occasionally and frequently.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience

• No previous retail experience required.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Purchasing
• Industry: Retail