DSW Store Associate Part-Time

Designer Brands; West Des Moines (IA); On-site; USD 25,000 - 30,000; Part time

Job summary

Join a leading retail brand as a part-time Store Associate. This entry-level role focuses on providing excellent customer service and maintaining store standards. Ideal for those passionate about retail and eager to learn in a dynamic environment.

Qualifications

• No previous retail experience required.
• Entry level position.

Responsibilities

• Greet customers and personalize their experience.
• Maintain a clean and safe environment.
• Complete customer transactions accurately.

Skills

Customer Service

Communication

Technology Proficiency

Job description

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What's Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

• Be empowered to meet the customer where they are and personalize their experience. Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.
• Maintain a neat, clean, and safe environment for customers, including cleaning, organizing, and stocking.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and organize stockroom.
• Complete all functions of the fulfillment process, including locating items, inspecting, packaging, and labeling for pickup/delivery.
• Use company tools to search product availability and assist customers.
• Follow all asset protection policies and procedures.
• Complete customer transactions accurately, operate the register, and partner with leadership on escalated issues.
• Participate in daily team meetings and ongoing training, demonstrate teamwork, and support inclusivity.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, and customer service-oriented.
• Ability to move with tempo to meet expectations.
• Good communication skills.
• Proficient with technology (register, iPhone, calculator).
• Ability to stand or walk up to 100% of the time.
• Ability to lift up to 50 pounds occasionally or frequently.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience

• No previous retail experience required.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Purchasing

Industries

• Retail