DSW Store Associate Part-Time

DSW Inc.; Vallejo (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at an established industry player where your passion for customer service can shine! This role focuses on creating personalized experiences for customers while maintaining a clean and organized store environment. You will be empowered to engage with customers, share loyalty program benefits, and assist with transactions, all while bringing energy and enthusiasm to your work. If you thrive in a fast-paced setting and enjoy helping others, this opportunity is perfect for you. Embrace the chance to grow and make a difference in a supportive and inclusive atmosphere.

Qualifications

• Professional, friendly, customer-focused demeanor.
• Ability to work at a fast pace and lift up to 50 pounds.

Responsibilities

• Greet customers with a friendly approach and personalize their experience.
• Maintain a clean environment and assist with merchandise organization.

Skills

Customer Service

Communication Skills

Technology Proficiency

Fast-Paced Work

Tools

Register

iPhone

Calculator

Job description

Select how often (in days) to receive an alert:

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values:

We Love What We Do

• Bring positive energy and enthusiasm.

We Own What We Do

• Give and receive feedback openly and embrace change as opportunities for growth.

We Do What’s Right

• Model high standards of honesty and integrity.

We Belong

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.

Be committed to the customer having a consistent positive experience:

• Maintain a neat, clean, and safe environment for internal and external customers, including clearing trash, cleaning the store, and organizing stockrooms.
• Receive inbound freight, prepare, and place merchandise on the sales floor per standards, complete markdowns, and maintain stockroom organization.

Leverage in-store and digital services to bring the power of shoes to life:

• Complete fulfillment functions including locating items, inspecting, packaging, and labeling for pickup/delivery.
• Use company tools to check product availability and assist customers.

Prioritize customer needs:

• Process transactions accurately, follow policies, and partner with the CEL for escalated issues.

Bring energy and fun:

• Participate in team meetings and training, be receptive to feedback, and support an inclusive team environment.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, customer-focused demeanor.
• Ability to work at a fast pace.
• Strong communication skills.
• Proficiency with technology (registers, iPhone, calculator).
• Ability to stand/walk up to 100%, lift up to 50 pounds, and perform physical activities regularly.

Experience:

The pay range is $16.75 to $17.75, based on experience, location, and other factors. Benefits details are provided via the linked website. For verification of legitimate communication, contact [e-mail].