DSW Store Associate Part-Time

Designer Brands; Springfield (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading retail company as a DSW Store Associate (Part-Time) in Springfield, VA. This entry-level role focuses on providing excellent customer service, maintaining store standards, and supporting the team in a dynamic environment. Perfect for those looking to start their career in retail, with no prior experience required. You'll engage with customers, assist with transactions, and ensure a welcoming atmosphere. Embrace the opportunity to grow with a company that values inclusivity and personal development.

Qualifications

• No previous retail experience required.

Responsibilities

• Greet every customer with a helpful and friendly approach.
• Maintain a neat, clean, and safe environment for customers and staff.
• Handle customer transactions accurately.

Skills

Customer Service

Communication

Technology Proficiency

Job description

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be a part of the evolution of DSW.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What's Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

• Be empowered to meet the customer where they are and personalize their experience.
• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.
• Maintain a neat, clean, and safe environment for customers and staff, including cleaning, organizing, and housekeeping duties.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and organize the stockroom.
• Complete all functions of the fulfillment process including locating items, inspecting condition, packaging, and labeling for pickup/delivery.
• Use company tools to search product availability and assist customers accordingly.
• Follow all asset protection policies and procedures.
• Handle customer transactions accurately, including cash handling and register operations.
• Partner with the Customer Experience Leader for escalated service issues.
• Participate in daily team meetings and ongoing training, demonstrating teamwork and support for inclusivity.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, and customer service focused.
• Ability to move quickly to meet expectations.
• Good verbal and written communication skills.
• Proficiency with technology such as registers, iPhones, and calculators.
• Ability to stand or walk for up to 100% of the shift.
• Ability to lift up to 50 pounds occasionally and frequently.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience

• No previous retail experience required.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Purchasing
• Industry: Retail