DSW Store Associate Part-Time

DSW Designer Shoe Warehouse; Raleigh (NC); On-site; USD 25,000 - 30,000; Part time

Job summary

Join a leading retailer as a Store Associate, where you'll provide exceptional customer service and support the store's operations. This part-time role focuses on creating a welcoming environment and ensuring customer satisfaction through personalized service and teamwork. Ideal candidates are energetic, customer-focused, and ready to contribute to a positive shopping experience.

Qualifications

• Availability to meet business needs.
• Ability to stand/walk up to 100% of the time.

Responsibilities

• Greet customers with a friendly approach and personalize their experience.
• Maintain a neat, clean, and safe environment for customers.
• Process transactions accurately and operate registers.

Skills

Customer-focused attitude

Good communication skills

Proficient in using technology

Job description

Join to apply for the DSW Store Associate Part-Time role at DSW Designer Shoe Warehouse

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Join to apply for the DSW Store Associate Part-Time role at DSW Designer Shoe Warehouse

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.

Be committed to providing a positive customer experience:

• Maintain a neat, clean, and safe environment for internal and external customers, including clearing trash, cleaning, and organizing the store and stockroom.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and maintain standards.

Leverage in-store and digital services:

• Complete fulfillment functions, locate items, inspect products, package, and label for pickup/delivery.
• Use company tools to check product availability and assist customers.
• Perform other duties as assigned.

Prioritize customer service:

• Process transactions accurately, operate registers, and partner with leadership for escalated issues.
• Follow asset protection policies.

Bring energy and teamwork:

• Participate in team meetings and training.
• Be receptive to coaching and demonstrate inclusivity.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, customer-focused attitude.
• Good communication skills.
• Proficient in using technology (register, iPhone, calculator).
• Ability to stand/walk up to 100% of the time.
• Lift up to 50 pounds occasionally.
• Stoop, kneel, crouch, or crawl frequently.

Experience:

• No previous retail experience required.