DSW Store Associate Part-Time

DSW Inc.; Norman (OK); On-site; USD 25,000 - 30,000; Part time

Job summary

Join a leading footwear retailer where you can bring positive energy and enthusiasm to a customer-focused environment. As a key team member, you'll greet customers, assist with sales, and ensure a positive shopping experience while working in a fun, inclusive atmosphere. DSW values your contributions and supports your growth in the retail industry.

Benefits

Invested in learning and development

Foster a culture of engagement and fun

Committed to community involvement

Qualifications

• Professional, friendly, and customer service-oriented.
• Ability to work efficiently in a fast-paced environment.
• Good communication skills.

Responsibilities

• Greet customers with a friendly approach and match their needs.
• Maintain a clean and safe environment for customers.
• Complete transactions accurately following company policies.

Skills

Customer Service

Communication

Technology Proficiency

Job description

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LOCATION NAME: University Town Center, Norman

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great, and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.

Essential Duties and Responsibilities:

Be empowered to meet the customer where they are and personalize their experience:

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.

Be committed to ensuring the customer has a consistent positive experience:

• Maintain a neat, clean, and safe environment for both internal and external customers, including clearing trash, cleaning the store, and organizing stockrooms.
• Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, and maintain the stockroom.

Leverage in-store and digital services to bring the power of shoes to life:

• Complete fulfillment functions including locating items, inspecting products, packaging, and labeling for pickup/delivery.
• Use company tools to search product availability and assist customers.

Put the customer first:

• Complete transactions following company policies, ensuring accuracy in cash handling.
• Partner with the CEL for escalated customer issues.
• Follow all asset protection policies.

Bring fun and energy to your work:

• Participate in team meetings and training.
• Be receptive to coaching and feedback.
• Support teamwork and inclusivity.

Required Skills:

• Availability to meet the needs of the business.
• Professional, friendly, and customer service-oriented.
• Ability to work efficiently in a fast-paced environment.
• Good communication skills.
• Proficient with technology (registers, iPhone, calculator).
• Ability to stand or walk for up to 100% of the shift.
• Ability to lift up to 50 pounds.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience:

Already an associate?

You must apply through our internal portal: click here

Why choose a career with Designer Brands?

We empower our associates and build strong teams to innovate in retail and footwear:

• Invested in learning, development, and leadership.
• Foster a culture of engagement, excitement, and fun.
• Committed to community involvement.

About Designer Brands:

One of North America’s largest footwear and accessories companies, operating over 640 retail locations and manufacturing through Camuto Group in more than 6,400 stores worldwide.

Important Notice:

Beware of job offer scams. Our legitimate emails end with @dswinc.com, @designerbrands.com, or @camutogroup.com. Do not respond to suspicious emails. Verify requests by contacting [e-mail].

Nearest Major Market: Oklahoma

Job Segment: Asset Protection, Warehouse, Part Time, Retail, Manufacturing