DSW Store Associate Part-Time

Designer Brands; Federal Way (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading company in the retail footwear industry where you can express your passion for shoes and customer service. As part of a dynamic team, you will engage with customers, personalize their shopping experience, and contribute to a welcoming environment. Your role will involve assisting with transactions, maintaining store standards, and promoting loyalty programs. This position offers growth opportunities in a supportive community that values diverse perspectives.

Benefits

Health Insurance

Paid Time Off

Retirement Options

Qualifications

• Professional, friendly, and customer service focused.
• Good verbal and written communication skills.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Greet every customer with a helpful and friendly approach.
• Maintain a neat, clean, and safe environment for customers and staff.
• Process customer transactions accurately and operate the register.

Skills

Customer Service

Communication

Technology Proficiency

Job description

Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great, and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialogue. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What's Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

• Be empowered to meet the customer where they are and personalize their experience. Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding products and complete customer transactions through in-store sales or digital orders.
• Maintain a neat, clean, and safe environment for customers and staff, including cleaning, organizing merchandise, and stockroom management.
• Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, and maintain clearance standards.
• Complete all functions of the fulfillment process, including locating items, inspecting condition, packaging, and labeling for pickup/delivery.
• Use company tools to search product availability and assist customers.
• Follow all asset protection policies and procedures.
• Process customer transactions accurately, operate the register, and partner with the CEL for escalated issues.
• Participate actively in team meetings and training, and support a team-oriented environment.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, and customer service focused.
• Ability to move with tempo and meet time expectations.
• Good verbal and written communication skills.
• Proficiency in using technology (Register, iPhone, Calculator).
• Ability to stand or walk up to 100% of the time.
• Ability to lift up to 50 pounds occasionally or frequently.
• Stoop, kneel, crouch, or crawl regularly.

Experience

• No previous retail experience required.

The estimated pay range for this position is $17.50 to $18.50, based on various factors including experience, location, and organizational needs. Benefits may include health insurance, paid time off, and retirement options, depending on eligibility. More details can be found at this link.