DSW Store Associate Part-Time

Designer Brands; City of Kingston (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a part-time Store Associate to provide exceptional customer service in a dynamic retail environment. This role involves assisting customers both in-store and online, maintaining store standards, and contributing to a positive shopping experience. Ideal candidates will possess strong communication skills and a friendly demeanor, ready to embrace the company's values of integrity and inclusivity. Join a team that values diversity and offers opportunities for growth while making a meaningful impact on customers' lives.

Benefits

Health Insurance

Paid Time Off

Retirement Benefits

Qualifications

• Professional, friendly, and customer-focused demeanor.
• Availability to meet business needs and work at a fast pace.

Responsibilities

• Greet customers warmly and provide personalized service.
• Maintain a clean, safe environment and assist with product questions.

Skills

Customer Service

Communication Skills

Ability to Work at a Fast Pace

Proficiency with Store Technology

Tools

Register

iPhone

Calculator

Job description

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General Summary

The Store Associate provides friendly service to customers shopping in-store and through omni-channel services. They assess customer needs and assist by executing the company's customer service model, always prioritizing the customer. Store Associates perform salesfloor and warehouse functions, including assisting customers, merchandise placement, completing transactions, processing shipments, cleaning, and maintenance. They demonstrate behaviors aligned with company values, act as brand ambassadors, and are responsible for the end-to-end experience from online to store. Compliance with policies and procedures is essential.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Embrace feedback and change for growth.
• We Do What's Right: Uphold honesty and integrity.
• We Belong: Value diversity and perspectives.

Essential Duties and Responsibilities

• Greet customers warmly, assess needs, and provide personalized service.
• Share and enroll customers in the DSW Loyalty program.
• Assist with product questions and complete transactions, both in-store and online.
• Maintain a clean, safe environment, including cleaning and organizing the store and stockroom.
• Receive freight, prepare merchandise, and maintain standards.
• Complete fulfillment functions, locate and inspect products, and ensure readiness for pickup/delivery.
• Handle customer transactions accurately, operate registers, and partner with the CEL for escalations.
• Follow asset protection policies.
• Participate in team meetings and training, support inclusivity, and respond to coaching.

Required Skills

• Availability to meet business needs.
• Professional, friendly, and customer-focused demeanor.
• Ability to work at a fast pace.
• Good communication skills.
• Proficiency with store technology (register, iPhone, calculator).
• Ability to stand/walk up to 100%, lift up to 50 pounds, and perform physical tasks.

Experience

• No prior retail experience required.

Compensation

The pay range is $15.75 to $16.75, based on various factors including experience, location, and organizational needs. Benefits such as health insurance, paid time off, and retirement may be available depending on the role and location.