DSW Store Associate Part-Time

Designer Brands; Chesapeake (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading retail company as a DSW Store Associate Part-Time. This entry-level position focuses on providing excellent customer service, maintaining store standards, and supporting team efforts. Ideal for those who love shoes and enjoy a dynamic work environment.

Qualifications

• Professional, friendly demeanor with customer service focus.
• Good communication skills, both verbal and written.

Responsibilities

• Greet customers and provide friendly service.
• Maintain a clean and safe environment.
• Process customer transactions accurately.

Skills

Customer Service

Communication

Technology Proficiency

Job description

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Find Your Fit at DSW

We have a personal relationship with our shoes! You might say we're even shoe obsessed. Our shoes tell the world who we are, make us feel great, and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialogue. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we're excited for YOU to be part of the evolution of DSW.

Reports to:

Store Manager and/or Customer Experience Leader (CEL)

Our Values

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What's Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities

• Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
• Share the benefits of the DSW Loyalty program and enroll new members.
• Answer questions regarding product and complete customer transactions through in-store sales or digital orders.
• Maintain a neat, clean, and safe environment for customers and staff, including cleaning, organizing, and stocking as per DSW standards.
• Receive inbound freight, prepare, and place merchandise on the sales floor, complete markdowns, and organize the stockroom.
• Complete all functions of the fulfillment process, including locating items, inspecting products, packaging, and labeling for pickup/delivery.
• Use company tools to search product availability and assist customers in ordering.
• Follow all asset protection policies and procedures.
• Process customer transactions accurately, partner with the CEL for escalations, and operate the register efficiently.
• Participate actively in team meetings and training, support an inclusive environment, and be receptive to coaching and feedback.

Required Skills

• Availability to meet the needs of the business.
• Professional, friendly, and customer service-oriented demeanor.
• Ability to move quickly and efficiently to meet expectations.
• Good communication skills, both verbal and written.
• Proficiency with technology such as registers, iPhone, and calculators.
• Ability to stand or walk for up to 100% of the shift and lift up to 50 pounds as needed.
• Ability to stoop, kneel, crouch, or crawl regularly.

Experience

• No previous retail experience required.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Purchasing
• Industry: Retail