DSW Store Associate Part-Time

DSW Designer Shoe Warehouse; Ashwaubenon (WI); On-site; USD 28,000 - 36,000; Part time

Job summary

An established industry player is seeking a part-time Store Associate to provide exceptional customer service and support in a dynamic retail environment. This role involves engaging with customers, maintaining the store's appearance, and leveraging both in-store and digital services to enhance the shopping experience. Ideal candidates will bring a positive attitude, strong communication skills, and a commitment to upholding company values. Join a team that values diversity and encourages personal growth while making a meaningful impact on customers' experiences.

Qualifications

• Friendly and customer-focused demeanor with good communication skills.
• Ability to stand/walk for extended periods and lift up to 50 pounds.

Responsibilities

• Greet customers and assess their needs to provide personalized service.
• Maintain a clean and organized store environment.
• Fulfill orders and assist customers with digital services.

Skills

Customer Service

Communication Skills

Technology Proficiency

Teamwork

Job description

Join to apply for the DSW Store Associate Part-Time role at DSW Designer Shoe Warehouse.

The Store Associate provides friendly service to customers shopping in-store and through omni-channel services. They assess customer needs and assist by executing the company’s customer service model, always prioritizing the customer. Store Associates perform salesfloor and warehouse functions, including assisting customers, merchandise placement, completing transactions, processing shipments, and maintaining the store environment. They must demonstrate behaviors aligned with company values and act as brand ambassadors, responsible for the end-to-end customer experience from online to in-store. Compliance with all policies and procedures is essential.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Embrace feedback and change for growth.
• We Do What’s Right: Uphold honesty and integrity.
• We Belong: Value diverse experiences and perspectives.

Essential Duties and Responsibilities:

• Personalized Customer Experience: Greet customers, assess needs, promote loyalty program, and handle transactions.
• Maintain a Positive Shopping Environment: Keep the store clean, organized, and safe, including cleaning, stocking, and merchandising per standards.
• Leverage In-Store and Digital Services: Fulfill orders, locate products, and use company tools for customer service.
• Customer First Approach: Ensure accurate transactions, follow policies, and escalate issues appropriately.
• Bring Energy and Team Spirit: Participate in meetings, accept feedback, and support inclusivity.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, and customer-focused demeanor.
• Good communication skills.
• Proficiency with technology (registers, devices, calculators).
• Ability to stand/walk for extended periods and lift up to 50 pounds.

Experience: No previous retail experience required.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail