DSP Residential- Williamsport

Paycom - ATS; Williamsport (Lycoming County); On-site; USD 30,000 - 42,000; Full time

Job summary

Hope Enterprises, Inc. in Williamsport, PA seeks a Direct Support Professional-Residential to assist individuals with developmental disabilities in a residential setting under the supervision of the Home Coordinator.

You will help with daily living tasks, personal care, and community activities while upholding safety, respect, and empowerment. The role emphasizes health and welfare advocacy, confidentiality, and collaboration with staff, with flexible hours including evenings and weekends.

Qualifications

• High school diploma or GED is required.
• Experience in human services is preferred.
• Must be at least 18 years old; valid driver's license required unless exempt.
• Ability to perform basic math, read, write, and follow policies.

Responsibilities

• Be a primary advocate for individuals served and ensure health, safety, and welfare.
• Respect personal rights and maintain confidentiality per HIPAA.
• Provide guidance using behavior management plans and positive reinforcement.
• Assist with daily living activities including personal care and household tasks.
• Support participation in recreational, educational, and social activities.
• Monitor medical needs, administer medications as required, and document accordingly.
• Maintain accurate daily logs and reports of activities and health status.
• Communicate effectively with individuals, families, and staff and escalate concerns as needed.
• Collaborate with staff to ensure coordinated care and compliance with policies.

Skills

Human services experience

Communication skills

Empathy and patience

Education

High school diploma or GED

Tools

Driver's license

Job description

Job Details: Job Location: WILLIAMSPORT, PA 17701, The Direct Support Professional-Residential, under the supervision of the Home Coordinator, Residential Services, is responsible for assisting individuals with developmental disabilities or other special needs in a residential environment. This role supports clients in their daily living activities, including personal care, household tasks, and community involvement, while fostering an environment of safety, respect, and empowerment.

ESSENTIAL FUNCTIONS

The essential functions of this position consist of the ability to perform basic math functions, write, read, and comprehend what is read. Expressive and receptive language skills are also required in the execution of the responsibilities below. Patience, compassion, and empathy with strong communication and interpersonal skills are essential. The ability to transfer and lift individuals with or without assistance and to occasionally push/pull may also be required. Twisting, bending, and other physical movements may be required at varying degrees. Position requires being physically present at each home in which assigned individuals live. Position also requires wearing suitable attire (clothing and footwear) that is respectful, practical, and conducive to providing high-quality care in residential and community settings. All the above may be performed with or without reasonable accommodation.

DUTIES

• Be a primary advocate for individuals served by ensuring health, safety, and welfare at all times.
• Honor and respect individuals and their personal rights in all aspects of the individual’s lives.
• Comply with Hope’s confidentiality policy and all applicable HIPAA regulations.
• Function as an appropriate role model and present an acceptable appearance and image when representing the agency.
• Exercise common sense and good judgment in all decision making
• Implement behavior management plans, provide guidance, and use positive reinforcement techniques to support individuals in managing behaviors.
• Support and encourage individuals to participate in recreational, educational, and social activities both within the home and in the community.
• Monitor and assist with medical needs, including medication administration and appropriate documentation, and ensure the safety and well-being of individuals.
• Report any health or behavioral changes/concerns to supervisors.
• Manage challenging behaviors using de-escalation techniques.
• Follow behavior intervention plans (if applicable)
• Assist with household chores such as meal preparation, laundry, cleaning, and maintaining a clean-living environment.
• Maintain a safe environment and address potential risks.
• Assist with transportation to appointments, work, and/or social activities.
• Maintain accurate records of the individuals’ activities, such as behavior, health status, and progress in daily logs and reports.
• Effectively communicate with individuals, families, and staff. Report any incidents, concerns, or updates regarding individuals’ well‑being or behavior.
• Support clients in developing life skills and promoting independence in daily routines, social interactions, and personal decision‑making.
• Collaborate closely with other staff members to ensure a coordinated approach to care and support for individuals. Ensure full compliance with Integration, Everyday Lives, Hope Enterprises, Inc. Policy and Procedures and current ODP practices and philosophies.
• Notify and consult with supervisor when additional support is needed. Utilize the On‑Call System as appropriate.

OTHER DUTIES

• Accept temporary work assignments.
• Attend and participate in scheduled training and meetings.
• Perform other duties as required or assigned.

HOURS

This is a non‑exempt position, requiring 20–40+ hours per week (depending on the role). Work hours may vary based on program needs and may include evenings, weekends, and holidays.

IMMEDIATE SUPERVISOR

Home Coordinator

POSITIONS SUPERVISED

None

QUALIFICATIONS

• High school diploma or General Educational Development (GED) Certificate.
• Experience in human services is preferred, or an equivalent combination of experience and training is acceptable.
• All staff must be at least 18 years-of-age.
• A valid driver’s license is required unless programmatic circumstances permit.