DSHS HCLA Family & Kinship Caregiver Programs Manager
State of Washington
Una candidatura completa en un minuto
Currículum y carta de presentación personalizados, listos para enviar.
Descripción de la vacante
State of Washington’s Family & Kinship Caregiver Programs Manager leads statewide caregiver initiatives, shaping policies, funding strategies, and partnerships to strengthen services for caregivers, aging and disability communities across the state.
Hybrid telework with occasional travel supports collaboration with Area Agencies on Aging, Tribal partners, and national networks to improve access and outcomes for caregivers and families.
Formación
- Bachelor's degree in public administration, social sciences, health sciences, social work, human services, or a related field; five years of experience managing, planning, coordinating, or administering community-based programs.
- Leading or supporting complex programs, grants, contracts, policies, or community-based services.
- Interpreting regulations and translating requirements into practical guidance.
Responsabilidades
- Lead statewide planning, policy development, implementation, and continuous improvement for family and kinship caregivers and related programs.
- Develop, update, and interpret program policies, procedures, standards, and guidance for partners.
- Build partner capacity through training, consultation, and technical assistance for Area Agencies on Aging and Tribal partners.
Conocimientos
Educación
Herramientas
Descripción del empleo
State Unit on Aging | Home and Community Living Administration
Caregiving strengthens families, supports communities, and helps people remain connected to the people and places that matter most. You will guide Washington's statewide caregiver and kinship programs, helping shape policies, services, funding strategies, and partnerships that affect caregivers, Tribal communities, and service providers across the state.
As the Family & Kinship Caregiver Programs Manager, you will lead the planning, development, and continuous improvement of several statewide caregiver initiatives, including the Family Caregiver Support Program, Kinship Caregiver Support Program, Kinship Navigator and Tribal Kinship Navigator programs, Lifespan Respite initiatives, and related public-facing resources. You will oversee federal grant activities, including Lifespan Respite funding, and identify opportunities to expand support for caregivers across Washington. Working closely with Area Agencies on Aging, Tribal partners, state agencies, community organizations, and national networks, you will strengthen services and advance caregiver supports statewide.
Much of your work will involve building relationships, helping partners navigate requirements, answering questions, and working alongside local, Tribal, state, and national partners to improve caregiver services. You will become a trusted resource for Area Agencies on Aging, Tribal partners, contractors, and community organizations by providing guidance, training, and consultation that helps strengthen services for caregivers and Washington state families.
This role offers a hybrid telework schedule. Occasional in‑state and out‑of‑state travel may be available for trainings, conferences, presentations, and partner engagement activities.
You will build a solid understanding of the caregiver services, funding sources, and partner network. You will become a trusted resource to Area Agencies on Aging, Tribal partners, contractors, and program staff while learning the policies, systems, and reporting requirements that guide this work. Success in this role includes establishing productive working relationships, becoming confident in providing program guidance, and developing a clear understanding of how statewide caregiver services, contracts, grants, and public resources work together to support caregivers across Washington.
- Lead statewide planning, policy development, implementation, and continuous improvement efforts for family and kinship caregivers, kinship navigator, Tribal kinship navigator, and respite resources.
- Develop, update, and interpret program policies, procedures, standards, and guidance while helping partners apply state and federal requirements consistently.
- Build partner capacity through training, consultation, technical assistance, and ongoing support for Area Agencies on Aging, Tribal partners, contractors, and community organizations.
- Monitor contracts, grants, budgets, expenditures, and program performance, including federal Lifespan Respite initiatives and other funded projects.
- Review program information and trends to identify service needs, measure outcomes, guide planning efforts, and inform reports, recommendations, and improvements.
- Collaborate with state agencies, Tribal governments, advocacy organizations, community partners, and national networks to strengthen caregiver services and resources.
- Lead or assist compliance reviews, quality improvement activities, corrective action planning, and accountability efforts for contracted programs.
- Contribute to public awareness efforts, websites, grant applications, reports, presentations, and initiatives that improve access to caregiver support.
You are curious, adaptable, and eager to learn. You can manage multiple priorities, follow through on commitments, use information to identify trends and opportunities, and maintain a high level of accuracy in a complex and evolving environment.
You bring a combination of education and experience that has prepared you to lead complex programs and build productive partnerships. We will consider equivalent experience* in lieu of degree.
A bachelor's degree* in public administration, social sciences, health sciences, social work, human services, or a related field, and five years of experience managing, planning, coordinating, or administering community-based programs that serve older adults, people with disabilities, caregivers, or families.
- Leading or supporting complex programs, grants, contracts, policies, or community-based services.
- Interpreting regulations and translating requirements into practical guidance.
- Providing consultation, training, or technical assistance to partners.
- Using data and information to inform decisions and improve services.
- A Master's in Social Work and/or Certified Public Manager certification.
- Caregiver, aging, disability, respite, kinship, Tribal, or long‑term services and supports programs.
- Older Americans Act and community‑based aging services networks, including Area Agencies on Aging.
- Managing federal or state grants, contracts, or publicly funded programs.
- Caregiver assessment, referral, or case management tools and data systems, such as TCARE.
- Developing training curricula, facilitating statewide workgroups, or leading multi‑partner initiatives.
You will help guide programs that serve caregivers across Washington, working with partners throughout the state to strengthen services, improve access to resources, and advance practical solutions for families. Your work will influence statewide policy, support innovation, and help caregivers receive the information and assistance they need to continue caring for loved ones and family members.
This statewide Caregiver Program Manager career offers the opportunity to contribute at both the strategic and operational levels while collaborating with dedicated professionals who share a commitment to equitable, person‑centered services and meaningful community impact.
DSHS partners with people to access support, care, and resources. This role is classified as Washington Management Services 2 (WMS2).
If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here (Download PDF reader). Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security
E-Verify® is a registered trademark of the U.S. Department of Homeland Security
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
The following information describes typical benefits available for full‑time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full‑time work (e.g. part‑time); view the job posting for benefits details for job types other than full‑time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax‑deferred dollars toward their health care expenses. Employees are also covered by basic life and long‑term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre‑tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well‑being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre‑tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
If you are employed by a government or not‑for‑profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full‑time and part‑time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information[em].
Full‑time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part‑time employees who are in pay status during the month of the holiday qualify for the holiday on a pro‑rated basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full‑time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Full‑time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
Sick leave accruals for part‑time employees will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Pay status includes hours worked, time on paid leave and paid holiday.
Full‑time employees accrue vacation leave at the rates specified in WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA). Full‑time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
Part‑time employees accrue vacation leave hours in accordance with WAC 357‑31‑165(1) or the applicable collective bargaining agreement (CBA) on a pro rat a basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment.
Pay status includes hours worked, time on paid leave and paid holiday.
As provided in WAC 357‑58‑175, an employer may authorize a lump‑sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357‑31‑165.
Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
Leave Sharing
Parental Leave
Family and Medical Leave Act (FMLA)
Leave Without Pay
Please visit the State HR Website for more detailed information regarding benefits.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
