DSHS FTAA Senior Epic Interface Analyst

State of Washington; Olympia (WA); On-site; USD 110,000 - 140,000; Full time

Job summary

State of Washington, Department of Social and Health Services, FTAA IT Application Development Senior Specialist, seeks an experienced Senior Epic Interface Analyst to configure and maintain Epic modules. You will translate clinical workflows into precise system designs and lead testing within the functional domain, while mentoring junior analysts and supporting go-live activities.

Epic Bridge Certification and hands-on experience with interface engines like Rhapsody and Corepoint are required,

Qualifications

• Current Epic Certification in one or more modules.
• Experience leading configuration design or build activities across an Epic implementation lifecycle.
• Ability to mentor analysts and provide technical guidance.
• Experience with go-live planning, testing, and post-activation support.

Responsibilities

• Configure and maintain Epic EHR modules per design decisions.
• Translate workflows into precise system build specifications.
• Maintain build documentation and workflow diagrams.
• Lead sessions with clinical and program staff to elicit requirements.
• Analyze current/future workflows to identify gaps and improvements.
• Present design options to stakeholders.
• Conduct testing (unit, integration, end-to-end) and develop test scripts.
• Review test results and resolve defects before go-live.
• Resolve configuration issues and document root causes.
• Contribute to program-level planning for milestones and risk.
• Provide escalation path for complex issues.

Skills

Epic EHR knowledge

Leadership

Mentoring

Independent work

Testing & build

Education

Bachelor's degree in Health Informatics, CS, IS, or related

Tools

Epic Bridge Certification

Rhapsody

Corepoint

Job description

DSHS FTAA IT Application Development Senior Specialist

We are seeking an experienced Senior Epic Interface Analyst to join our team at the Finance, Technology, Analytics, and Accounting Administration (FTAA) and Division of Enterprise Technology (DIT). This is a great opportunity for you to use your Epic Bridge Certification and experience with interface engines like Rhapsody and Corepoint.

In this role you will be responsible for configuring and maintaining Epic application modules, translating clinical and operational workflows into precise system design decisions, and ensuring that the build accurately reflects the needs of the programs it serves. You'll lead testing activities within the assigned functional domain, reviews and approves the work of less senior analysts, facilitates working sessions with clinical and program staff to gather and validate requirements, and serves as the primary point of escalation for complex application issues that require deeper technical judgment. You will also contribute to go-live planning, post-activation monitoring, and the continuous improvement of system configuration as program needs evolve.

Some of what you will do:

• Configure and maintain assigned EHR application modules in accordance with approved design decisions
• Translate clinical and operational workflows into precise system build specifications, ensuring configuration accurately reflects program and end-user needs
• Maintain accurate build documentation, including workflow diagrams, configuration guides
• Collaborate in working sessions with clinical, operational, and program staff to elicit, clarify, and validate application requirements
• Analyze current and future-state workflows to identify gaps, inefficiencies, and opportunities for system-supported improvement
• Present design options and recommendations to stakeholders
• Conduct testing activities within the assigned functional domain, including unit, integration, and end-to-end testing
• Develop test scripts, scenarios, and acceptance criteria that reflect real-world clinical and operational use cases
• Review and validate test results, ensuring defects are identified, documented, and resolved prior to go-live
• Investigate and resolve application configuration issues, workflow conflicts, and system anomalies escalated from less senior analysts
• Document root causes and resolutions to build institutional knowledge and prevent recurrence
• Contribute to program-level planning for integration milestones, including resource allocation recommendations, trading partner scheduling, and risk identification

Who should apply?

• A Bachelor's degree in Health Informatics, Computer Science, Information Systems, or a related field.
• AND Seven years of progressively responsible experience in Epic application analysis, configuration, and implementation, including at least two years in a lead or senior capacity.
• OR Eleven years of direct experience in Epic application analyst and configuration with a demonstrated leadership of complex build efforts.
• Note: This job requires Epic Certification. If the candidate does not have Epic Certification, they will successfully get certified in the modules identified within a 4 month period after hire.

What we're looking for:

• Current Epic application certification in one or more modules relevant to this job
• Demonstrated experience leading configuration design or build activities across a full Epic implementation lifecycle, from build through activation
• Demonstrated experience providing technical guidance, work review, or mentoring to other analysts in a project or operational setting
• Comprehensive knowledge of Epic EHR application architecture, configuration methodology, and module interdependencies across multiple functional domains relevant to a large-scale state agency implementation
• In-depth knowledge of healthcare workflows and clinical operations in a publicly funded, multi-program environment, including behavioral health, long-term care, and Medicaid-funded services
• Knowledge of Epic implementation governance frameworks, including configuration change control, build documentation standards, and version management practices
• Skill in mentoring and developing analysts at lower classification levels, including structured work review, guidance on professional growth, and knowledge transfer
• Ability to operate independently and lead technical work within a complex, multi-agency EHR program with minimal day-to-day supervision

The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Relationship and Reporting Structure (Nebotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed https://www.dshs.wa.gov/sites/default/files/rpau/ap/DSHS-AP-18-17-Internet-Official-Housekeeping-2024.pdf. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.