DSHS ESH Office Assistant 3

State of Washington; Medical Lake (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

5% on-site premium

Job summary

Washington State Department of Social and Health Services (DSHS) Eastern State Hospital invites applications for an Office Assistant 3 in Medical Lake, WA. This on-site role supports ward operations, processes patient paperwork, and coordinates administrative tasks with care teams.

The position emphasizes clerical accuracy, patient interaction, and teamwork in a clinical environment. Flexible Monday–Friday hours and eligibility for a 5% on-site premium for on-location work are noted.

Qualifications

• Proficient with MS Office Suite.
• Ability to work with patients and staff in a clinical setting.
• Strong communication and teamwork skills.

Responsibilities

• Perform clerical and administrative tasks on the ward.
• Process admissions, discharges, and transfers.
• Print forms for treatment teams and greet patients and visitors.
• Route calls and maintain organized files.
• Operate office equipment and manage patient photographs.

Skills

MS Office

Education

High school diploma or equivalent

Job description

DSHS ESH Office Assistant 3

Are you passionate about making a difference in people’s lives? The Behavioral Health & Habilitation Administration (BHHA) at DSHS is looking for dedicated and enthusiastic Office Assistant to join our team in Medical Lake, WA at Eastern State Hospital (ESH).

Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary. The work schedule for this position is Monday-Friday, 7:30AM-4:00PM.

Some of what you'll do:

• Perform clerical and administrative services on the ward.
• Complete paperwork for patient admissions, discharges, and transfers.
• Print daily forms necessary for the treatment team.
• Greet patients, visitors, staff, and outside care providers.
• Route phone calls to the appropriate staff.
• Organize and maintain files.
• Operate office equipment.
• Maintain and update patient photographs.
• Ensure patient wristbands are printed, up to date, and in place.
• Process updated treatment plans as needed.
• Attend to off-ward duties such as patient accounts, mail, etc.

What we're looking for:

• Demonstrates the principles of universal precautions and infection control practices.
• Ability to work with difficult or angry patients in an approved therapeutic, non-threatening manner.
• Ability to work as a team member and resolve personal conflicts in a calm, non-threatening manner.
• Must be able to communicate effectively with management, peers, patients, and the public.
• Proficient with MS Office Suite.

Who should apply:

• Professionals with a high school diploma or equivalent and two years of clerical experience.
• Equivalent education/experience.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies.

Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at [phone]. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure (Nebotism?) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.