DSCS Business Technology Analyst (R3)

MSD Malaysia; West Point (PA); Hybrid; USD 106,000 - 167,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision healthcare

401(k) retirement plan

Paid holidays

Vacation

Sick days

Job summary

MSD Malaysia is seeking an IT Strategy and Digital Transformation partner to align IT strategy with DSCS business goals and develop strategic digital roadmaps. You will work across DSCS, IT and R&D, promoting a digital mindset and delivering high-impact IT initiatives.

The role requires a strong background in strategic planning, stakeholder management, and GMP-aware IT practices, with a focus on delivering robust digital capabilities for CMC processes.

Qualifications

• Bachelor’s degree or equivalent in computer science, biology, chemistry, or other relevant scientific degree.
• Demonstrated ability to build strong relationships and be a trusted partner.
• Understanding of GMP with a strong motivation to build expertise in CMC and our Company's manufacturing division.
• Superior communication skills and ability to drive change in a matrixed organization.

Responsibilities

• Contribute to strategic planning for DSCS Business Technology Partner and design user-centric solutions.
• Identify and partner with multi-disciplinary teams to execute projects.
• Communicate IT strategy and portfolio to stakeholders in R&D and IT; promote digital innovation.
• Develop current and future landscapes for CMC with digital capabilities.
• Collaborate with Product Line Leads to ensure best user experience and tool usage.
• Outline IT capabilities for capital projects within DSCS scope.

Education

Bachelor’s degree or equivalent in computer science, biology, chemistry, or other relevant scientific degree

Job description

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We partner internationally to deliver services and solutions that help DSCS scientists to be more productive and enable innovation. Ensure translation of business strategy to IT strategy, relevant communication to business and IT functions, and develop strategic digital roadmaps.

Primary Tasks

• Contribute to the strategic planning efforts of the DSCS (Development Sciences and Clinical Supply) Business Technology Partner, to build a high-performance engagement model with DSCS. Assist with strategic design and user-centric problem discovery efforts.
• Identify, support and partner with multi-disciplinary teams in DSCS and IT, to execute projects.
• Communicate IT strategy and portfolio to key stakeholders in our Research & Development Division and IT. Encourage a digital mindset and adopt digital innovation initiatives. Be a change agent for new digital capabilities.
• Develop current and future landscapes for CMC overlaid with digital capabilities.
• Work closely with Product Line Leads to ensure the best user experience and the use of the right tools and capabilities to solve the specific business needs within DSCS.
• Collaborate with DSCS Digital Teams to foster digital thinking, understand the digital sentiment and explore opportunities for digital innovation.
• Outline capabilities for the IT needs of capital projects within scope for DSCS.

Education

Bachelor’s degree or equivalent in computer science, biology, chemistry, or other relevant scientific degree.

Key Skills

• Demonstrated ability to build strong relationships and networks (internally and externally). Viewed as a credible and trusted partner.
• Understanding of the CMC business area in DSCS and Commercialization. Familiar with the interdependence of data flows and engagement on projects across the analytical, drug substance, drug product, and clinical supply functions.
• Understanding of the business workflows across the Discovery / DSCS / Commercialization interfaces
• Superior communication skills that emphasize collaboration in a matrixed organization.
• Familiarity with IT architectural principles.
• Demonstrated ability to dissect a high-level problem into its components, identify the digital innovation and business process improvement opportunities, and develop unbiased tangible and intangible value realized.
• Understanding of GMP with a strong motivation to build deep expertise in CMC and the interface with our Company's manufacturing division.
• Understanding of the existing IT portfolio of systems and products.
• Understanding of the external technology landscape and the impact and value to CMC and our Company.

Required Skills

• Benefits Management
• Benefits Management
• Business Analysis
• Business Decisions
• Business Development
• Business Process Improvements
• Business Systems
• Business Systems Analysis
• Communication
• Customer-Focused
• Customer Needs Identification
• Digital Transformation
• Governance Management
• Problem Analysis
• Product Lining
• Product Management
• Product Management Leadership
• Product Management Strategy
• Program Management
• Relationship Building
• Requirements Analysis
• Software Design
• Stakeholder Relationship Management
• Strategic Planning
• Strategy Deployment {+ 1 more}

Preferred Skills

US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts.

Employment Details

• Employee Status: Regular
• Relocation: No relocation
• VISA Sponsorship: No
• Travel Requirements: 10%
• Flexible Work Arrangements: Hybrid
• Shift: Not Indicated
• Valid Driving License: No
• Hazardous Material(s): n/a

Job Posting End Date: 09/22/2026

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance. Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

We offer a comprehensive package of benefits. The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

• medical
• dental
• vision healthcare and other insurance benefits (for employee and family)
• retirement benefits, including 401(k)
• paid holidays
• vacation
• compassionate and sick days

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.