DSAP Assistant: Evening/Weekend Child & Family Support

YMCA OF GREATER TORONTO; North Carolina; On-site; USD 15,000 - 22,000; Part time

Job summary

The YMCA of Greater Toronto is looking for a DSAP Assistant to support supervised visits and exchanges in a safe, child-centered setting. You will observe interactions between children and visiting parents, and help ensure adherence to service agreements.

You will also document observations, assist in transitions between parents, and participate in virtual visits when needed. This role requires flexibility, basic computer skills, and a commitment to safeguarding children.

Qualifications

• Minimum 1 year related work experience or equivalent.
• Relevant knowledge about the effects of separation and divorce on children and families.
• Strong written communication skills to provide reports that are accurate in summary details.
• Able to manage conflict and dissatisfaction with intent to find resolution.
• Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members/clients, staff, and volunteers.
• Flexibility regarding assigned working hours, including evenings and weekends.
• Current first aid and CPR required.
• Basic computer skills, access to email, and virtual platforms for team meetings, etc.
• May require access to transportation in order to travel to other locations in the Durham region (Ajax, Oshawa).
• Commitment to diversity, equity, inclusion and building a sense of belonging

Responsibilities

• Support the program coordinator to facilitate and deliver supervised visits and exchanges in a safe setting.
• Observe the interactions between the children and their visiting parent or relatives and support the participants in following the Agreement for Service.
• Utilize strategies to support children in making a smooth transition from one parent to the other.
• Complete written factual observation notes for each visit or exchange assigned.
• Identify issues of concern to the staff in charge to ensure a safe setting for all families in attendance.
• Model appropriate child-focused behavior at all times.
• Facilitate virtual visits via Microsoft Teams when the center is not available (example Covid closure).
• Perform other duties as assigned

Skills

Written communication

Interpersonal skills

Flexibility

Team player

Safety awareness

Microsoft Teams

Tools

Microsoft Teams

Job description

The YMCA of Greater Toronto is looking for a DSAP Assistant to support supervised visits and exchanges in a safe, child-centered setting. You will observe interactions between children and visiting parents, and help ensure adherence to service agreements.

You will also document observations, assist in transitions between parents, and participate in virtual visits when needed. This role requires flexibility, basic computer skills, and a commitment to safeguarding children.