DRY GOODS STORE MANAGER

Dry Goods, Inc.; Franklin (TN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Dry Goods, Inc. in Franklin, TN is seeking a Store Manager to drive retail growth by leading a team to deliver exceptional customer service and fashion-forward experiences.

You will recruit, train, and coach staff, manage payroll and scheduling, implement merchandising plans, and ensure the store meets its sales goals. This role offers strong growth potential within a family-owned brand that values internal promotion and work-life balance.

Qualifications

• Experience leading retail teams.
• Proven customer service focus.
• Ability to train and develop staff.

Responsibilities

• Motivate staff to deliver outstanding customer service; train, coach and lead by example.
• Execute all duties of a sales associate and keyholder.
• Coordinate interview process: screenings, interviews and reference checks.
• Maintain staffing levels and forecast future needs.
• Assess performance to improve service quality and sales; provide feedback.
• Develop staff skills through ongoing training for new and existing employees.
• Complete payroll and time clock maintenance.
• Administer benefits enrollment and usage.
• Implement merchandising plans and maintain store visuals and cleanliness.
• Develop solutions to customer problems and business needs.
• Rotate shifts including days, evenings, and weekends.

Skills

Leadership

Customer service

Staff training

Communication

Coaching

Tools

Payroll systems

POS systems

Merchandising software

Job description

As a Store Manager, you drive retail growth through motivating associates to help customers create their own personal style. You support the Dry Goods brand by directing activities required to achieve all store goals, elevating associate and customer engagement, and presenting an inspiring, fashionable store environment.

What You’ll Do:

• Motivate store employees to deliver outstanding customer service – train, coach and lead by example
• Execute all duties of a sales associate and keyholder
• Coordinate the interview process: conduct screenings, interviews, and references
• Maintain appropriate staffing - forecast future staffing needs
• Assess associate performance to improve the quality of service and increase sales – provide feedback and performance evaluations
• Develop associate’s skills to meet store goals - conduct ongoing training for new and existing employees
• Complete payroll and time clock maintenance
• Administer employee benefit enrollment and usage
• Implement merchandising plans and monitor store's visual appearance and cleanliness
• Develop and implement solutions to solve customer problems and business needs
• Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

OUR STORY:

Dry Goods has an ever-changing selection of today’s newest fashions. From clothing to jewelry to accessories, Dry Goods has everything you’ll need to pull together your latest look. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.