Dry Cleaning Manager

Socket.dev; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Job summary

Socket.dev in Raleigh, NC is seeking an experienced Dry Cleaning Manager to oversee day-to-day operations of our dry cleaning facility. The role requires strong leadership, deep garment care knowledge, and a commitment to quality control and customer satisfaction.

The schedule is 5–6 days per week, 8–10 hours per day, on-site, with opportunities to lead a team and optimize plant productivity. You will supervise staff, ensure timely completion of orders, and maintain high standards of service.

Qualifications

• 3+ years of proven experience in dry cleaning plant management or supervisory roles.
• Strong understanding of fabric care, spot removal techniques, dry cleaning chemistry, and commercial pressing equipment.
• Willingness to work 8–10 hour shifts across 5–6 days a week, including early mornings or weekends as needed.
• Excellent team communication, problem-solving ability, and attention to detail under fast-paced conditions.

Responsibilities

• Oversee morning open/evening close, workflow scheduling, and overall plant productivity to ensure orders are completed accurately and on time.
• Inspect garments for stain removal, proper pressing, minor repairs, and packaging standards before customer pickup or delivery.
• Monitor dry cleaning machines, presses, boilers, and conveyor systems; coordinate routine maintenance and immediate repairs to prevent downtime.
• Lead, train, and support pressers, spotters, counter staff, and assembly teams, fostering a productive and safe work environment.
• Handle customer inquiries, manage special garment care requests, and resolve order discrepancies or complaints professionally.
• Track plant supplies (solvents, hangers, poly tubing, cleaning agents) and place replenishment orders within budget.

Skills

Leadership

Staff supervision

Problem-solving

Attention to detail

Communication

Customer service

Tools

Dry cleaning equipment

Presses

Boilers

Conveyor systems

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms

Position Overview

We are seeking an experienced Dry Cleaning Manager to oversee the day-to-day operations of our dry cleaning facility. This role requires strong leadership, deep knowledge of garment care and plant machinery, and a commitment to quality control and customer satisfaction.

Schedule and Location

• Schedule: 5–6 days per week, approximately 8–10 hours per day (40–50+ hours/week).
• Location: On-site (Full-Time).

Key Responsibilities

• Daily Operations Management: Oversee morning open/evening close, workflow scheduling, and overall plant productivity to ensure orders are completed accurately and on time.
• Quality Control & Finishing: Inspect garments for stain removal, proper pressing, minor repairs, and packaging standards before customer pickup or delivery.
• Equipment & Facility Maintenance: Monitor dry cleaning machines, presses, boilers, and conveyor systems; coordinate routine maintenance and immediate repairs to prevent downtime.
• Staff Supervision & Training: Lead, train, and support pressers, spotters, counter staff, and assembly teams, fostering a productive and safe work environment.
• Customer Service & Problem Resolution: Handle customer inquiries, manage special garment care requests, and resolve any order discrepancies or complaints professionally.
• Inventory & Supply Control: Track plant supplies (solvents, hangers, poly tubing, cleaning agents) and place replenishment orders within budget.

Qualifications & Requirements

• Experience: 3+ years of proven experience in dry cleaning plant management or supervisory roles.
• Technical Knowledge: Strong understanding of fabric care, spot removal techniques, dry cleaning chemistry, and commercial pressing equipment.
• Schedule Flexibility: Willingness to work 8–10 hour shifts across 5–6 days a week, including early mornings or weekends as needed.
• Leadership Skills: Excellent team communication, problem-solving ability, and attention to detail under fast-paced working conditions.