Drum Specialist – Seasonal Customer Experience Pro

Guitar Center; Fairview Heights (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Mental health support

Paid time off

Employee discount

Tuition reimbursement

Job summary

Guitar Center is seeking a Seasonal Support to assist customers, learn products, and support store operations in a fast-paced retail environment. The role focuses on delivering excellent service, meeting sales targets, and contributing to a positive customer experience across evenings, weekends, and holidays.

Team members will gain product knowledge, participate in the GC certification program, and help ensure displays are stocked and ready to serve customers.

Qualifications

• Willing to work nights, weekends, and holidays.
• Strong orientation towards providing excellent customer service.
• High attention to detail.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continual learning through the onboarding, certification, and continuing education process.
• Assisting with the execution of all tasks to ensure the store is ready to conduct business and service customers.
• Keep an eye on inventory levels and replenish displays as needed.
• Clienteling/build relationships with customers to fulfill future service needs.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Interpersonal Communication

Selling

Job description

Guitar Center is seeking a Seasonal Support to assist customers, learn products, and support store operations in a fast-paced retail environment. The role focuses on delivering excellent service, meeting sales targets, and contributing to a positive customer experience across evenings, weekends, and holidays.

Team members will gain product knowledge, participate in the GC certification program, and help ensure displays are stocked and ready to serve customers.