Drug Test Technician

Fastest Labs; Secaucus (NJ); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

Fully trained in-house

Bonus based on performance

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Fastest Labs is hiring a part-time Drug Testing Technician in Secaucus, NJ. This role involves hands-on specimen collection and administrative duties, focusing on high-quality customer service.

The ideal candidate should be detail-oriented, organized, and possess excellent communication skills, with the ability to travel to client locations. Flexible hours are offered to accommodate various schedules. Bilingual candidates are highly preferred due to our diverse client base.

Qualifications

• Must be able to complete required training certifications within 2 weeks of hiring.
• Strong commitment to customer service and continuous education.
• Bilingual in Spanish and English is preferred.

Responsibilities

• Perform certified specimen collections following strict protocols.
• Handle incoming calls and schedule appointments with professionalism.
• Maintain a clean and organized testing environment.

Skills

Detail-oriented

Customer service

Communication skills

Job description

Benefits

• Fully trained in-house
• Bonus based on performance
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

We are seeking a reliable, detail-oriented Drug Testing Technician to join our growing team in a dual-role position that combines hands‑on specimen collection with administrative support.

We seek a professional, personable, curious, accuracy-driven candidate with a strong commitment to customer service and continuous education.

Significant Preference Will Be Given To The Following

• Spanish-English bilingual applicants due to client base
• DOT certified applicants or those with previous urgent care/medical experience
• Able and willing to conduct mobile and after‑hours testing at our office and at client locations

An Ideal Candidate Is

• A fast learner with a strong sense of urgency and efficiency
• Has enthusiasm for helping others and passion for customer service
• Is understanding and empathetic towards individual circumstances
• Is highly organized with excellent attention to detail
• Has extremely strong communication skills and a team-oriented mindset
• Is able to complete the required training certifications within 2 weeks of hiring

What You’ll Do

• Greet and assist clients with professionalism and care, ensuring a high level of customer service.
• Handle incoming calls, respond to inquiries, and follow scripts to schedule appointments, persuade prospective clients, and answer employment inquiries.
• Perform certified specimen collections, including urine, saliva, alcohol, fingernail, hair follicle, and DNA, following strict chain of custody protocols.
• Conduct instant/rapid screening for urine and saliva specimens when required.
• Accurately complete client documentation, chain of custody forms, and maintain organized business files.
• Collect payments from clients and process transactions appropriately.
• Report test results using client-approved protocols.
• Conduct daily outbound sales calls and follow up on leads via phone, email, or written communication.
• Monitor and maintain testing supplies, forms, and equipment.
• Maintain a clean and professional office, reception, and testing environment.
• Contribute positively to team culture and overall company success.

Schedule & Travel Requirements

This part-time position is ideal for individuals needing weekday flexibility within the following hours:

• Monday-Thursday 9:00AM‑2:00PM and 3:30PM‑5:00PM
• Fridays 9:00AM‑1:00PM and 3:30PM‑5:00PM

Please note that we now require candidates to be able to travel to client locations in New Jersey and parts of New York City, including after hours for rapid response. Candidates should be able to reliably travel to/from our lab as well as to clients. Some onsite work may occur after hours, particularly post-accident tests, which require rapid response. These onsite hours have a different pay rate from regular in‑office hours.